Trainee Luxury Travel Consultant - £35,000pa + 10% Uncapped Commission

The Travel Division; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A travel service company in Greater London is looking for a Trainee to manage travel bookings and engage with clients. You should have a passion for sales and a clear communication style. The role involves fostering relationships with customers and suppliers while working towards financial targets. With opportunities for career advancement and perks like free meals and private healthcare, it’s an excellent entry point into the travel industry.

Benefits

10% uncapped commission after 6 months

22 days annual leave

Free daily breakfast and lunch

Free onsite gym with classes

Charitable days

Cycle to Work Scheme

Onsite car park

Private healthcare and pension

Qualifications

• High aptitude and passion for sales, with previous lead sourcing and cold calling preferred.
• Clear written and verbal communication skills required.
• Interest in global destinations and travel products essential.
• Organised attitude towards workload and time management is very important.
• Willingness to work outside regular hours when necessary.

Responsibilities

• Manage travel bookings from enquiry to completion.
• Build and maintain relationships with repeat clients.
• Engage with suppliers and partners for customer requirements.
• Work towards exceeding productivity and financial targets.
• Represent the business at events with suppliers and customers.

Skills

Sales aptitude

Communication skills

Numeracy skills

Time management

Team collaboration

Job description

WORKING WITHIN THE TRAVEL DIVISION

• Working on a mixture of incoming and externally sourced leads, as well as referred private jet clients, to build a list of repeat travel customers.
• Demonstrating an expert understanding of the most suitable travel product for each customer, and making suitable recommendations.
• Managing travel bookings from enquiry to completion, and collaborating with other company departments to ensure the best possible experience for our customers.
• Maintaining a “Customer First” attitude, and taking full ownership of our customers in‑destination experience, which may involve working outside of regular hours to ensure all customer trips run successfully.
• Building and maintaining relationships with repeat clients, and pro‑actively managing your customer list through outbound sales calls, emails and visits (both face‑to‑face and virtual) to drive loyalty and repeat business.
• Engaging with suppliers & partners to ensure you are able to provide the most suitable choices for the customer’s requirements.
• Working towards exceeding daily, monthly & annual goals linked to both productivity and financial targets, and being able to collaborate, work as part of a team, and contribute towards a wider group collective.
• Following company procedure in a methodical and chronological way to ensure protection of both TTD and your clients.
• Working productively in what can sometimes be a pressurised environment, and making prompt, clear decisions which may involve tough choices or considered risks.
• Representing the business externally at events with suppliers, customers & wider industry peers.

QUALIFICATIONS

AS A TRAINEE, YOU NEED…

• A high aptitude and passion for sales, with previous experience of lead sourcing, cold calling & direct selling preferred.
• Very clear written & verbal communication skills, as well as strong numeracy skills, are a requirement.
• A keen interest in major global destinations, travel products & in progressing a career within the Travel Industry.
• An organised & disciplined attitude towards workload and time management, balancing multiple factors at any one time, is very important.
• A willingness to commit to the demands of the role – including (where necessary) working outside of regular working hours to get the job done.
• Ability to work independently, but also able to collaborate with people inside and outside of both The Travel Division and the wider parent company.
• Somebody who enjoys working to both individual and team goals / objectives, within in a friendly and competitive environment.

ADDITIONAL INFORMATION

• Opportunity to graduate to a Junior Luxury Travel Consultant role, and earn 10% Uncapped Commission after successfully completing 6 months as a Trainee
• 22 days annual leave (increasing to 25 after 1 year service & with length of service)
• Clear path for further career progression
• Free daily breakfast & lunch in our office canteen "The Hangar"
• Free onsite gym with classes
• 2x "giving back" charitable days a year
• Cycle to Work Scheme
• Onsite car park
• Private healthcare and Pension