Traffic Supervisor

RetailChoice; Exeter; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading logistics provider in Exeter is seeking a Traffic Supervisor to manage daily team operations ensuring customer-focused and cost-effective traffic management. Candidates should have supervisory experience in a fast-paced environment and be proficient in Word and Excel. The role offers competitive pay, career progression opportunities, and a variety of benefits including holidays and pension schemes.

Benefits

Competitive Rates of Pay

20 days holidays + bank holidays

Company Pension Scheme

Life Assurance

Employee Assistance programme

DX Discounts Portal

Qualifications

• Previous supervisory experience in a fast-paced environment required.
• Strong communication and leadership skills needed.

Responsibilities

• Manage the day-to-day traffic operations team.
• Ensure compliance checks are conducted.
• Address escalated customer issues promptly.
• Manage the delivery fleet for optimal performance.
• Support Operations Manager in achieving KPIs.

Skills

People management

Customer service

Compliance checks

Proficiency in Word

Proficiency in Excel

Job description

Overview

An exciting new Traffic Supervisor opportunity at DX!

All About You

You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.

About Us

We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. This could be the passport you need for the holiday of your dreams or that special gift for a loved one.

We have a team of over 3,000 hard-working and enthusiastic people who think we are more than just a delivery company. We know each consignment tells a story and we know that for someone somewhere, it\'ll make their day when we deliver exactly on time, every time.

What will it feel like to be part of our team?

At DX, we know our people are our foundation of success. We are passionate about you developing your career with us; if you want to develop your career, DX will provide the training and the opportunities! Whatever you choose, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.

Role Summary

The role of Traffic Supervisor here at DX is to manage the day to day running of the team to ensure all aspects of the traffic operation are completed in a customer focused, secure and cost-effective way. This role has both people management responsibilities as well as customer contact. The Traffic Supervisor acts as a point of escalation for issues that arise out on the road and works as part of the overall site management team.

Key Responsibilities

• Day to day management of the traffic operations team supporting development and training of the traffic clerks
• Supporting with compliance checks in relation to health and Safety and transport management
• Addressing escalated customer issues through timely actions.
• Responsible for on the road management of the delivery fleet ensuring we maximise delivery performance.
• Supporting the Operations Manager in relation to achieving KPI for the site
• Basic management administration task

Additional Information On This Role

If you have previous supervisory experience gained in a fast-paced work environment and are proficient in Word and Excel that would be an advantage in this role.

Benefits

• Competitive Rates of Pay
• Holidays: 20 days increasing with length of service + bank holidays
• Long Service Recognition scheme
• Enhanced Maternity & Paternity
• Company Pension Scheme
• Life Assurance
• Employee Assistance programme including 24/7 Virtual GP
• DX Discounts Portal
• Excellent opportunities for career progression and more!!

We look forward to hearing from you!