Ticketing & Customer Service Advisor

Great Western Railway (GWR); Trowbridge; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading rail service provider in the United Kingdom is seeking dedicated Customer Sales Advisors to deliver exceptional service and sell a range of tickets and services. Candidates will work 25 hours per week, including weekends and holidays, and must have strong customer service skills. Full training will be provided. The role offers various perks, including health benefits and a travel pass, in a commitment to creating an inclusive environment.

Benefits

Health Cash Plan

Gym discounts

Costco membership

Free GWR Travel pass

Qualifications

• Strong customer service skills are essential.
• Ability to work independently and as part of a team is important.
• Must be 18 years of age or older to apply.

Responsibilities

• Deliver top-tier customer service.
• Sell tickets and services efficiently.
• Maintain ticket machines and complete accountancy tasks.

Skills

Strong customer service skills

Proactive attitude

Attention to detail

Good numerical ability

Teamwork

Job description

A leading rail service provider in the United Kingdom is seeking dedicated Customer Sales Advisors to deliver exceptional service and sell a range of tickets and services. Candidates will work 25 hours per week, including weekends and holidays, and must have strong customer service skills. Full training will be provided. The role offers various perks, including health benefits and a travel pass, in a commitment to creating an inclusive environment.