Thomas Franks - Mobile Catering Assistant | Monday to Friday

Thomas Franks Ltd.; Sunderland; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading catering company seeks a Mobile Catering Assistant in Sunderland to serve clients, maintain hygiene standards, and assist across sites. This full-time role offers a salary of £13.52 per hour and benefits like free meals and a pension. Successful candidates will demonstrate catering experience and a customer-friendly approach. Join a vibrant team with excellent training opportunities and career progression.

Benefits

Discounts at major retailers

Free meals on duty

Enhanced maternity and paternity leave

Cycle to work scheme

Training and development opportunities

Employee assistance programme

Workplace pension

Qualifications

• Previous experience in a catering environment.
• Ability to manage moderate lifting.
• Good understanding of verbal and written English.

Responsibilities

• Serve clients during breakfast and lunch.
• Prepare food while ensuring hygiene and safety.
• Interact with customers and client staff.

Skills

Catering experience

Customer service

Teamwork

Food hygiene certification

Job description

Mobile Catering Assistant | Monday to Friday Sunderland | Contract: Full Time, Permanent | Salary: £13.52 | Hours: 37.5h per week

A fantastic B&I location in Sunderland for a UK-based insurance company, catering for 150 at this site. We provide both breakfast and lunch offerings, with a 5-day operation that includes some hospitality.

We are excited to offer a fantastic opportunity for a Catering Assistant to join our established and friendly team at our prestigious contracts in Sunderland.

The successful candidate will not only support this location but also provide assistance across additional sites when required, helping us maintain excellent service and standards throughout our operations. Travel expenses will be covered.

Role requirements (Task & Responsibilities)

• Serve clients during Breakfast and Lunch.
• Help setting up the dining room for service.
• Prepare food for service, following good hygiene and safety practices and to the standard specified.
• Ensure the kitchen is left clean and tidy to the required standard of the Chef Manager or to the hygiene standards set by the company / Client.
• Clear, clean and store away any food, beverage or equipment required for special functions.
• Restock and replenish stocks and consumables as required during service periods, to achieve optimum customer service delivery.
• Operate cleaning, dishwashing equipment. Properly clean and store equipment, service, preparation and storage areas.
• Complete all / any necessary cleaning/hygiene duties.
• Interact and acknowledge all customers and client staff.

General Responsibilities

• Ensure that all policies and procedural requirements of both legislation and company are adhered to in order to alwayli promote a professional and flexible approach.
• Ensure that the correct uniform is always worn neatly and cleanly.
• Ensure all necessary checks are carried out in the service and associated areas for food temperatures.
• Carry out all reasonable request of the management.
• Be conscientious with regard to Health & Safety and report any hazards to the manager.

Key personal skills and attributes

• Previous experience of working within a catering environment
• Previous experience of serving customers within a catering establishment
• Team working abilities, listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food hygiene certificate preferred.
• The ability to be adaptable and be flexible as necessary. Reliable, Honest and able to demonstrate an open attentive approach to customer service.
• Willingness to learn new skills and take some responsibility.
• Ability to manage some moderately heavy lifting, carrying, and pushing.

Knowledge / competencies

• Ability to demonstrate reasonable / good understanding and use of verbal English.
• Ability to demonstrate reasonable / good standard of written English and reading skills.
• Similar experience of customer and / or food preparation environment is preferred

Benefits

• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
• Free meals on duty
• Volunteers leave - up to one day per year.
• Enhanced maternity, paternity and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Workplace pension.
• Excellent career progression within a leading independent contract caterer.

About us

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

Diversity and Inclusion at Thomas Franks

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.