Third Line Wintel Analyst

Computacenter; Bristol; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading IT infrastructure services provider in Bristol is seeking a Third Line Wintel Analyst to support a known aerospace company. In this role, you will design and deploy technologies on Windows platforms and troubleshoot various issues. Ideal candidates should have at least 3 years of experience in Managed Services and be willing to undergo DV clearance. A competitive salary and benefits are offered.

Benefits

Competitive Salary

Core & Voluntary benefits

Qualifications

• Minimum of 3 years’ experience in Managed Services for Windows Server.
• Experience in troubleshooting and delivering BAU/Project services.
• Willingness to undergo DV clearance.

Responsibilities

• Design, develop, and deploy technologies on Windows Platforms.
• Provide solutions and workarounds to incidents/problems.
• Manage tasks and establish relationships with teams and customers.

Skills

Active Directory

DHCP

Internet Information Services

Microsoft Windows Server (2016, 2019 & 2022)

Windows 10

PowerShell scripting

Networking knowledge

Job description

Location : UK - Bristol | Job-ID : 212800 | Contract type : Standard | Business Unit : Information Technology

Life on the team

Third Line Wintel Analyst – full-time on-site, Bristol

Competitive Salary + Both Core & Voluntary benefits

A new and exciting opportunity has arisen in Europe’s leading independent provider of IT infrastructure services. We are looking for a Security Cleared Third Line Analyst to join a small ‘onsite’ team supporting a well-known aerospace company.This role will be primarily focused on delivering a BAU / Project services within a shared service delivery model and the successful candidate must be willing to go through DV clearance.

What you’ll do

The ideal Candidate will have a minimum of 3 years’ experience working in Managed Services, providing specialised support across Windows Server platforms. They should possess excellent troubleshooting skills and demonstrate the ability to make key technical decisions on their own accord. Excellent communication skills, both face to face and on the telephone, whilst having the ability to assess and prioritise tasks without close supervision is essential. A willingness to learn new technologies and adopt / develop new processes is key.

The key responsibilities of the role include :

• Designing, developing and deploying of technologies on Windows Platforms
• Offering solutions and workarounds to incidents / problems
• Working to SLA’s and deadlines
• Review of services and application delivery
• Prioritising and managing several tasks at a single time
• Establishing a good working relationship with wider teams and customers alike
• Keep up to date with advancements in technology
• Identify Continual Improvement opportunities

What you’ll need

The Candidate should have experience in the following :

• Active Directory experience : Group Policy, Forests, Domains, Domain Controller Roles, DNS, Permission Models, Delegation, Trust relationships, LDAP and Kerberos
• DHCP
• Internet Information Services
• Microsoft Windows Server (2016, 2019 & 2022) – including server core
• Windows 10
• PKI, N-cypher and Certificate Management
• Microsoft Endpoint Configuration Manager (MECM) for Windows patching and Application Deployments
• Windows Server Update Services
• Trellix ePO, ENS, Firewall, Application Control, DLP
• Scripting (PowerShell, VB, etc.)
• Print Services
• RSA

Desirable

• Core Windows infrastructure components
• Deploying of technologies on Windows Platforms
• Exposure to Virtualisation technologies
• Understanding of Networking – WAN / LAN + Firewalls + Routing