Tesco Colleague - Wootton Bassett Express

Tesco; England; On-site; Full time

Job summary

A major retail company in Wiltshire seeks enthusiastic teammates to deliver outstanding customer service. Positions start at £12.45/hour with guaranteed hours, flexible options available. Join a supportive team environment where you can make a meaningful impact through service and community involvement. Opportunities for growth and personal development are provided.

Benefits

20 days holiday plus a personal day

Flexible working from day one

10% off and 15% at payday weekends

Access to free wellbeing services

Qualifications

• A passion for delivering great service and greeting customers with pride.
• The ability to build rapport so customers leave with a positive experience.
• Ability to take initiative and make customer-centered decisions.

Responsibilities

• Knowing your customers and serving them with passion and pride.
• Being passionate and knowledgeable about products and services within the store.
• Working across the store in service, picking and replenishment areas as needed.

Skills

Customer Service

Teamwork

Time Management

Communication

Job description

Overview

Tesco UK • Wiltshire • Permanent • Apply by 25-Sep-2025

Availability Window: Days From time To time Sun 14:00:00 23:00:00 Fri 14:00:00 23:00:00 Sat 14:00:00 23:00:00

Pay and hours

Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.

It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The company will schedule your contracted hours within the stated availability times, and you will receive 3 weeks\' notice of exactly when your shifts will be. We are happy to support flexibility for colleagues; if your available times closely match but do not exactly align with the advertised times, we would still love to hear from you.

Benefits

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• 10% off and 15% at pay day weekends via Colleague Clubcard
• Access to free wellbeing services and resources to support mind, body, and life
• Life cover of five times pay and a pension with matching contributions up to 7.5%
• Benefits to suit you, from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for life\'s moments
• Access to colleague networks for diverse backgrounds
• Additional information about available benefits

Responsibilities

• Knowing your customers and serving them with passion and pride; providing great natural service
• Being passionate and knowledgeable about products and services within the store
• Working across the store in service, picking and replenishment areas as needed
• Applying training to work safely, effectively, and to serve customers brilliantly
• Making decisions that are right for customers and delivering store routines that meet customer needs
• Participating in seasonal, community and charity events to create an inclusive atmosphere
• Being aware of store performance and your role in driving service, sales, waste reduction, and profit
• Handling products with care to maintain quality and ensure they reach customers in good condition
• Living Tesco values, being welcoming, and following policies
• Occasionally accepting deliveries into the store

Requirements

• A passion for delivering great service and greeting customers with pride
• The ability to build rapport so customers leave with a positive experience
• Ability to take initiative and make customer-centered decisions
• Work well within a team and communicate openly
• Build relationships with colleagues to create a supportive team culture
• Be punctual, well presented, and a brand ambassador

About us

Our vision at Tesco is to become every customer\'s favourite way to shop, whether at home or on the move. Our core purpose is "Serving our customers, communities and planet a little better every day." Serving means more than a transactional relationship with our customers; it means acting as a responsible and sustainable business for all stakeholders, the communities we are part of and the planet.

Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we want you to feel represented and welcome at work. We are a place where Everyone\'s Welcome.

We are proud to be accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For information on accessibility support, please contact us via the usual channels.

Please note: Tesco will only recruit individuals who have passed the school leaver\'s age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves work in areas such as warehouse, beers, wines and spirits, counters, bakery and driving roles.

For more information about us please visit www.tescoplc.com