Temporary Sales Assistant

Lush Ltd.; Middlesbrough; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading beauty retailer in Middlesbrough is seeking a Temporary Sales Assistant to deliver exceptional customer service and enhance the shopping experience. Responsibilities include greeting customers, providing personalized recommendations, and maintaining a clean store environment. The role offers competitive pay at £12.60 per hour, flexible hours, and opportunities for bonuses and discounts on products.

Benefits

Holiday allowance

50% discount on products

Profit-based bonus

Complimentary spa treatment

Pension scheme

Paid day off for your birthday

Cycle to work scheme

Discounted rail and bus season tickets

Employee assistance programme

6 months of full pay for parental leave

Flexible working

Tailored gender affirming care

Qualifications

• Passion for delivering exceptional customer service.
• Ability to work in a team to achieve goals.
• Strong communication skills with colleagues and management.

Responsibilities

• Greet customers and create a welcoming environment.
• Engage with customers for personalized recommendations.
• Maintain a clean and visually appealing store.
• Support store's sales targets creatively.

Skills

Customer Experience

Teamwork

Communication

Job description

Overview

In this role, you'll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You'll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you'll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You'll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you'll be well-supported through training and development to grow your skills.

Key Information Hours available: 4-20 hours a week. Availability: A minimum of 4+ days a week, to include a weekend day. Please note that we do not offer evening/ weekend only contracts. Application Deadline: 21/09/25. Interview Date: Interviews begin from 22nd September. Start Date: Week beginning 29th September. Fixed-Term: Temporary through January, with potential to progress into a part-time permanent position.

Note: We are using anti-AI detection in the screening process of applications. We want to hear your experiences! While we appreciate that AI can be a useful tool to make applying for work more accessible, please be aware that we are looking for answers that showcase personality and individuality. We may close this vacancy early if we receive an overwhelming response or our business requirements change.

Key Responsibilities

• Greet customers warmly and create a welcoming store environment.
• Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
• Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
• Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
• Maintain a clean, tidy, and visually appealing shop floor.
• Support the store's sales targets by promoting products creatively and working as part of a team to exceed goals.
• Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
• Actively control store costs, such as product waste, to help meet the shop's budget.
• Participate in ongoing training and development to enhance product knowledge and customer service skills.
• Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
• Work on in-store and external events to leave lasting impressions on customers.

Skills, Knowledge and Expertise

• Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences.
• Teamwork: Contribute to a positive shop floor, teaming up with colleagues to achieve goals and cultivate a supportive environment.
• Communication: Maintain open, respectful communication with colleagues, managers, and nearby stores to ensure smooth operations.

Temporary Sales Assistant

Application Deadline: 20 September 2025

Department: Retail

Employment Type: Part Time

Location: Middlesbrough

Reporting To: Store Supervisors, Store Manager

Compensation: £12.60 / hour

Benefits

• Holiday allowance
• 50% discount on Lush products and spa treatments
• Profit-based bonus
• Complimentary spa treatment
• Pension scheme
• Paid day off for your birthday
• Cycle to work scheme
• Discounted rail and bus season tickets
• Employee assistance programme
• 6 months of full pay for parental leave
• Financial childcare support on return to work
• Flexible working
• Tailored gender affirming care