Temporary Medical Receptionist

Beacon; Sefton; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare practice is seeking a motivated medical receptionist to join their team in Sefton. The role requires excellent communication skills and the ability to work in a fast-paced environment, assisting with various reception duties for around 17,000 patients. This position offers the opportunity to make a meaningful difference in patient care and support a dynamic primary care team.

Qualifications

• Experience in a reception or similar role is preferred.
• Ability to handle multiple tasks simultaneously.
• Motivated to support a healthcare team effectively.

Responsibilities

• Open and lock up practice premises securely.
• Maintain the appointment system and direct callers.
• Process incoming and outgoing mail.
• Provide clerical assistance to practice staff.

Skills

Excellent communication skills

Ability to work in a fast-paced environment

Proactive attitude

Organizational skills

Job description

Overview

Beacon Primary Care is an innovative practice based across West Lancashire. We are looking for a medical receptionist to join our busy team, looking after around 17,000 patients in the West Lancashire area. The successful candidate will be an excellent communicator, highly motivated with the skills to undertake a variety of reception duties to assist in the smooth running of the practice. The post holder will have the ability to think on their feet, influence and inspire others to work with them, and be able to deliver work in a highly pressured and fast paced environment. We are seeking a proactive receptionist to join our dynamic primary care team. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys making a real difference. We are recruiting full time but would consider part time for the right applicant. Our receptionists are important members of the team and ensure the smooth running of the surgery. You will need the ability to signpost patients and also be able to listen.

Responsibilities

• Opening up/locking-up of practice premises and maintaining security in accordance with practice protocols
• Maintaining and monitoring the practice appointments system
• Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
• Processing and distributing incoming (and outgoing) mail
• Taking messages and passing on information
• Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
• Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
• Clearing consulting rooms as required
• Providing clerical assistance to practice staff as required

Practice team

Our Practice family consists of 7 Gp's, GP Registrars, 1 ANP, Nurse Prescribers, Practice Nurses, Pharmacists, Community Paramedic, and HCA's. Our administrative team - 18 receptionists which includes a head receptionist at each location, 3 clinical coders, one scanner, data quality lead, 2 deputy Practice Managers, Office Manager and Practice Manager. The Health and Well Being of our staff matters immensely to us, so have recently appointed a Health and Well-being lead and Champion. We are an innovative practice that delivers all national and local enhanced services and offer an abundance or training opportunities. We have a whole practice study day every month where the whole of our team gets involved