Telesales Team Manager

Potential Recruitment; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency in Manchester seeks an experienced Sales Manager to lead a telephone sales team. The role involves managing performance, training, and strategic planning to inspire and motivate team members. Ideal candidates should have proven experience in sales negotiation and a strong leadership presence. If you're a motivated and confident leader, we encourage you to apply.

Qualifications

• Proven experience in leading telephone sales teams.
• Ability to inspire and motivate team members.
• Experience in sales negotiation and performance management.

Responsibilities

• Manage and motivate a team of 10+ salespeople.
• Conduct monthly 121s and provide feedback.
• Create and distribute monthly strategic plans and targets.

Skills

Team Leadership

Sales Negotiation

Coaching and Training

Performance Management

Strategic Planning

Job description

Are you an experienced Sales Manager who leads a telephone sales based team of 10 or more?

Are you an Inspirational Leader?

Are you Motiviator?

Can you train and develop experienced team member to exceed their best performance?

Do you have Sales Negotiation experience?

Then YOU are the Sales Manager I want to talk to.

You will be leading and motivating a large team (10 plus) of Sales people who negotiate deals all day long - most of whom are experienced but are open and wanting to be inspired.

We want to find out how you inspire, how you motivate and how you lead.

What will be doing in this role?

Managing the sales team

All HR – sickness, holidays abscences

Rotas in place and ensure these are communicated to your team

Where and when required put in place Performance Improvement plans

Action disciplinary proceedures if required

Above all keep and enhance the team culture of excellence and achievement

Conduct monthly 121s with each team member

Monthly 121s are backed by mid month reviews

Engerise your team with morning meetings

Take daily figures

Monitoring and analysing sales performance for individuals and the team

Training and coaching

Create a weekly inspiring department wide meeting or workshop

Listen to calls on a regular basis providing feedback on an individual basis.

Engage and facilitate the team in any company wide training and coaching activities.

Promote and encourage the use of self-coaching.

Ensure all new team members have a full induction plan that is adhered to.

Assist in training and coaching individuals on a PIP.

Meet a minimum of once a week with the assigned QA and sales training team.

Liaise with the sales trainers for any matter above and collaborate with them to ensure the best of training and coaching resources within the business.

Strategic business actions

Create a quarterly strategic plan for your department to be presented to other department managers and directors.

Ensure the strategy plan is updated monthly.

Create and distribute monthly targets in line with your strategy plan, ensuring it is viable and in line with other departments targets and strategy.

Ensure that staffing levels remain sufficient using recruitment and / or internal movement and / or promotion.

Meet with partner companies to enhance relationships

Review bills and costings from 3rd party suppliers and ensure that 3rd party suppliers are being used in an effective and cost-effective manner.

You will be :

Confident and assured

A commercial thinker

A Leader and motivator

Self-motivated

Target Driven

Quick thinking and adaptable

So if you are an Inspiring Telesales Team Leader – we need to talk!

Thanks Lindsay