Telecare Response Officer - 24/7 Elderly Support

Daniel Owen Ltd; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare service provider in Greater London is seeking a Support Worker for their Telecare service. The role involves assisting vulnerable individuals in emergency situations and providing first aid as needed. Applicants must have excellent interpersonal and communication skills, a full UK driving licence, and pass an Enhanced DBS Check. This position requires flexibility with 12-hour shifts, including nights and weekends, to ensure continuous support for the service.

Qualifications

• Experience dealing with distressed or vulnerable customers.
• Ability to work independently and as part of a team.
• Full UK Driving licence and Enhanced DBS Check required.

Responsibilities

• Undertake day-to-day duties as a Telecare Response Officer.
• Visit residents and assist them off the floor.
• Provide first aid to vulnerable individuals.

Skills

Excellent customer service and interpersonal skills

Good understanding of the Telecare service

Enthusiastic and committed to delivering professional service

Excellent communication skills

Ability to work under pressure

Calm in emergencies

Job description

A healthcare service provider in Greater London is seeking a Support Worker for their Telecare service. The role involves assisting vulnerable individuals in emergency situations and providing first aid as needed. Applicants must have excellent interpersonal and communication skills, a full UK driving licence, and pass an Enhanced DBS Check. This position requires flexibility with 12-hour shifts, including nights and weekends, to ensure continuous support for the service.