Technician

CITY HALL SQUARE; Penarth; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hospitality and retail facility in Penarth seeks a technician to perform maintenance and support operations across hotel and mall facilities. Responsibilities include conducting daily checks, preventive maintenance, and troubleshooting technical issues. Ideal candidates should possess general knowledge of mechanical and electrical systems and demonstrate strong teamwork alongside technical skills. An eagerness to learn and commitment to high standards of guest and tenant satisfaction is essential.

Qualifications

• Experience in hotel or retail property maintenance is an advantage.
• Willingness to learn and attend technical training sessions.
• Ability to handle routine inspections and troubleshooting.

Responsibilities

• Perform daily shift duties and routine checks across hotel and mall facilities.
• Carry out preventive maintenance on M&E systems and guest rooms.
• Respond promptly to guest and tenant-related technical issues.

Skills

General knowledge of building M&E systems

Hands-on technical skills in engineering maintenance

Ability to work independently

Strong teamwork and commitment

Job description

Key Responsibilities

• Perform daily shift duties and routine checks across both hotel and mall facilities.
• Carry out preventive maintenance on M&E systems, guest rooms, retail areas, and public spaces.
• Support daily engineering operations and attend operational briefings.
• Ensure proper documentation of occurrence logs, assignment sheets, and checklists in line with SOPs.
• Assist with repair and maintenance works including electrical, plumbing, air-conditioning, refrigeration, and general building tasks.
• Maintain proper control and usage of spare parts and consumables to manage departmental expenses.
• Participate in technical training and on-the-job learning to strengthen skills and technical knowledge.
• Provide technical support to ensure efficient operations, energy conservation, and carbon reduction targets.
• Respond promptly to guest and tenant-related technical issues, resolving them effectively to minimise recurrence.
• Support sustainability initiatives and contribute to maintaining high guest satisfaction and tenant experience.

Requirements

• General knowledge of building M&E systems, including electrical, ACMV, chillers, pumps, fire protection, plumbing, and related equipment.
• Hands-on technical skills in engineering maintenance and repair.
• Ability to work independently and handle routine inspections and troubleshooting.
• Willingness to learn and attend technical training sessions.
• Strong teamwork and commitment to rostered duties.
• Experience in both hotel or retail property maintenance will be an advantage.

Work Environment

Technicians will be responsible for supporting both hotel and mall facilities, including:

• Hotel Areas: Guest rooms, bathrooms, public areas, kitchens, meeting rooms, offices, and back-of-house spaces.
• Mall Areas: Retail units, common areas, toilets, food court facilities, and shared utilities.
• Systems: Electrical distribution, ACMV systems, refrigeration, fire protection, plumbing and sanitary, water features, kitchen equipment, and other critical M&E systems.