Technical Writer - Oracle Cloud

Falcon Chase International; Wotton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A technology consulting firm in the United Kingdom is looking for a skilled Technical Writer to create high-quality SOPs and process documentation. The ideal candidate will have expertise in Oracle Cloud ERP and the ability to collaborate effectively with stakeholders. Responsibilities include documenting business processes, developing user guides, and ensuring compliance with documentation standards. This role offers an opportunity to enhance manufacturing operations through clear and accessible content.

Qualifications

• Proven experience as a Technical Writer in manufacturing or enterprise technology environments.
• Strong hands-on knowledge of Oracle Cloud ERP.
• Ability to shadow users and document processes effectively.

Responsibilities

• Collaborate with business users and IT teams to analyze Oracle Cloud-enabled workflows.
• Observe end-users to document real-world Oracle Cloud usage.
• Create and standardize SOPs, user guides, and training manuals.

Skills

Technical Writing

Oracle Cloud ERP expertise

Communication skills

Collaboration skills

Analytical skills

Tools

MS Office

Visio

Lucidchart

Confluence

Job description

About the Role

We are looking for a skilled Technical Writer with deep Oracle Cloud ERP expertise to create high-quality Standard Operating Procedures (SOPs) and process documentation. You will work closely with business stakeholders, IT teams, and end-users to capture real-world processes, translate technical concepts into clear content, and build a comprehensive knowledge repository for our manufacturing operations.

Key Responsibilities

• Understand Business Processes: Collaborate with business users, process owners, and IT teams to analyze Oracle Cloud-enabled workflows in Finance, Supply Chain, Procurement, and Production.
• User Shadowing: Observe end-users and SMEs to document real-world Oracle Cloud usage.
• SOP Development: Create and standardize SOPs, user guides, training manuals, and process flows.
• Documentation Standards: Ensure alignment with industry best practices, compliance requirements, and client-specific standards.
• Simplify Complex Concepts: Present Oracle Cloud technical and functional knowledge in an accessible format for diverse audiences.
• Version & Change Control: Maintain revision histories and track document updates.
• Stakeholder Collaboration: Validate documentation accuracy with IT, operations, quality, and compliance teams.
• Training Support: Deliver reference materials that enhance user training and adoption.

Required Skills & Qualifications

• Proven experience as a Technical Writer in manufacturing or enterprise technology environments.
• Strong hands-on knowledge of Oracle Cloud ERP (Finance, SCM, Procurement, Manufacturing).
• Ability to shadow users and document processes effectively.
• Expertise in SOPs, user guides, training manuals, and process documentation.
• Excellent communication and collaboration skills across business and IT teams.
• Proficiency with documentation tools (MS Office, Visio, Lucidchart, Confluence, etc.).
• Familiarity with compliance/quality standards (ISO, FDA, SOX) is a plus.
• Strong analytical skills and attention to detail.