Technical Service Manager

In The Loop Group; Greater London; Hybrid; GBP 63,000 - 75,000; Full time

Job summary

A leading technology solutions provider is seeking a Smart Buildings Technical Service Manager based in London, offering a hybrid work environment. You will lead multi-technology projects from design to commissioning and ongoing support. The ideal candidate should have proven experience in Smart Building integration and systems, strong leadership skills, and the ability to manage resources and budgets effectively. This role is essential for ensuring quality and compliance across all projects.

Qualifications

• Proven experience with Smart Building integration or as a Master Systems Integrator.
• Strong expertise in BMS / EMS systems, commissioning, and optimisation.
• Familiarity with SmartScore, WiredScore, WELL, NABERS certifications.

Responsibilities

• Lead Smart Building projects from design to maintenance.
• Act as technical lead for bids, proposals, and tender responses.
• Manage budgets, forecasts, KPIs, and resource planning.

Skills

Smart Building integration

BMS / EMS systems

Cloud platforms (AWS, GCP, Azure)

OT systems integration (lighting control, AV, security, IoT)

Project management

Job description

Job Title - Smart Buildings Technical Service Manager

Location - London, Hybrid

Salary up to - £75,000

Our client is at the forefront of smart building innovation, delivering integrated technology solutions that connect people, places, and data. they design, deliver, and support intelligent environments that enhance user experience, reduce operational costs, and drive sustainability — while empowering our people to grow and thrive.

The Role

We’re looking for a Smart Buildings Technical Service Manager to take ownership of multi-technology projects from design through to commissioning, integration, and ongoing support. Acting as the go-to technical authority, you’ll ensure our Smart Building solutions — spanning BMS, EMS, lighting, vertical transport, IoT, and more — deliver performance, safety, and future-ready functionality.

You’ll oversee delivery partners, manage resources and budgets, and provide technical leadership across the full project lifecycle. This is a hands‑on role where you’ll balance governance, client engagement, and innovation, ensuring every project meets the highest standards of quality, compliance, and financial performance.

What You’ll Do

• Lead Smart Building projects end-to-end : design, vendor management, delivery, commissioning, and maintenance.
• Act as technical lead for bids, proposals, and tender responses.
• Ensure compliance through design reviews, commissioning, FAT testing, and close-out.
• Oversee Approved Partners, ensuring quality, risk, and H&S standards are met.
• Manage budgets, forecasts, KPIs, and resource planning.
• Act as senior technical escalation point for clients and stakeholders.

What We’re Looking For

• Proven experience with Smart Building integration or as a Master Systems Integrator.
• Strong expertise in BMS / EMS systems, commissioning, optimisation, and multi-platform delivery.
• Knowledge of cloud platforms (AWS, GCP, Azure), Secure MQTT, and building data communications.
• Experience integrating OT systems (lighting control, AV, security, IoT sensors).
• Familiarity with SmartScore, WiredScore, WELL, NABERS certifications.
• Confident leader with experience managing multi-disciplinary teams and partners