Technical Sales Account Manager

Claritas Solutions Ltd; Leeds; On-site; GBP 35,000 - 55,000; Full time

Job summary

A growing connectivity company in Leeds is seeking an IoT Sales Account Manager to manage and grow client accounts. This role involves technical troubleshooting, building relationships with MSP partners, and identifying upsell opportunities. Ideal candidates are confident and self-motivated with experience in IoT/connectivity. Competitive salary and career progression offered.

Benefits

Competitive base salary + healthy OTE

Career progression opportunities

Hands-on onboarding and training

Qualifications

• Experience in IoT/connectivity or technical account management.
• Strong understanding of router configurations.
• Proven success in client-facing roles.

Responsibilities

• Manage a wide range of existing accounts.
• Troubleshoot connectivity issues.
• Identify upselling opportunities.

Skills

Customer success

Relationship building

Technical troubleshooting

Sales to larger entities

Translating technical complexity

Self-motivation

Job description

Ready to turn your technical expertise into something bigger?

Join a fast-growing connectivity company where your IoT know-how, client focus, and problem-solving skills will directly shape real-world business outcomes across a wide range of industries.

Technical background with a commercial edge?

If you’re the kind of person who thrives on solving complex technical challenges while building strong client relationships, this one’s for you.

Join a forward-thinking connectivity company as an IoT Sales Account Manager – perfect for Technical Account Managers ready to take ownership of the full client journey: from technical troubleshooting to identifying growth opportunities.

You’ll be the trusted technical advisor for everyone from growing regional businesses to major MSPs.

What you’ll be doing

Your week will include:

• Managing a wide range of existing accounts as well as handling inbound leads through the e-commerce platform
• Troubleshooting connectivity issues and router configurations
• Building and maintaining relationships with MSP partners and enterprise clients
• Identifying upselling opportunities within existing accounts
• Collaborating with the wider team to hit targets
• Attending industry events to network and generate leads

No two days will be the same – and that’s exactly how you like it.

What we’re looking for

You’ll need to be confident, curious and comfortable navigating everything from technical conversations to boardroom presentations. We’re looking for someone with experience in IoT/connectivity, technical account management, MSP or telecoms, and who can demonstrate:

• Strong customer success and relationship-building skills
• Technical know-how to support and troubleshoot client issues (e.g. router configurations)
• Proven success selling to larger entities
• Ability to translate technical complexity into clear business value
• A flexible approach – you’ll help shape systems and processes as we grow
• Self-motivation and a proactive mindset for spotting upselling opportunities

Why this role?

This is your chance to join a successful, family-run business that’s built a strong reputation since 2002 — and is now entering an exciting phase of growth. You’ll be part of a close-knit team where your ideas are valued, your impact is visible and your career can grow as the business does.

What you’ll get:

• Competitive base salary + healthy OTE
• Clear path for career progression as the business expands
• The opportunity to work with a diverse range of businesses, including major MSPs and enterprise clients
• Real influence over systems and processes in a flexible, fast-moving environment
• Hands-on onboarding, training and mentoring to set you up for success

You won’t just be selling — you’ll be solving real challenges, shaping client success, and building a career with a company that’s going places.

Equal Opportunity: Humnize represents clients that are equal opportunity employers and do not discriminate based on race, nationality, gender, religion, age, sexual orientation, marital status, disability, or any other protected category. We and our clients celebrate diversity and are committed to creating inclusive environments for all employees.

Please note: in line with the UK employment law, candidates must be eligible to live and work in the UK, and upon offer, proof of eligibility will be required.