Technical Project Support Engineer

Baker Hughes; Ashby-de-la-Zouch; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading energy technology company in Ashby-de-la-Zouch seeks a Technical Project Support Engineer to provide technical support for customer and project issues. The ideal candidate should have an electrical or mechanical qualification and strong communication skills. This role offers flexible working hours and the potential for remote work. Join us to make a real difference in energy technology.

Benefits

Contemporary work-life balance policies

Comprehensive private medical care

Life insurance programs

Tailored financial programs

Additional elected or voluntary benefits

Qualifications

• Experience in resolving technical customer issues at various levels.
• Ability to work independently and in a team.

Responsibilities

• Support technical aspects including project and customer issues.
• Work with business units and handle standardized project processes.
• Manage targeted clients based on predefined contracts.

Skills

Electrical and/or mechanical qualification

Strong problem solving skills

Strong oral and written communication skills

Interpersonal and leadership skills

Education

Electrical or mechanical qualification from an accredited university or college

Tools

Knowledge of diesel generator operation

Job description

Overview

Technical Project Support Engineer

To be responsible for technical support of customer or project issues. This can include design, electrical/mechanical issues, project support, technical support or a field service or other service request. Contributes to the development of an operational plan for own department activities of the team. Suggests improvements in products, processes and procedures. Supports team in all technical aspects including sourcing parts, materials, labour, services, etc. Candidate will also be required to assist with quality and HSE management and/or issues.

Responsibilities

• Owning the resolution of technical customer issues. Level 1,2,3 Technical Support – Resolves Technical Issues. As the technical depth required to resolve an issue increases, the “level” of skill set increases. For some products 1 individual may handle levels 1,2 and 3 while for other products these may be separate individuals with increasing skill sets.
• Working together with people from the business unit. Contacts are under guidance and/or geared towards specifying activities, planning of activities and giving explanations on technical issues.
• Handling standardized project processes. Guidelines for choosing the right actions. Some latitude in ways of working and planning.
• Handling targeted clients. Works on the basis of predefined contracts and frameworks. Some latitude to deviate from those conditions.

Qualifications

• Electrical and/or mechanical qualification from an accredited university or college.
• Experience/knowledge of diesel generator operation or working principles.
• SHEQ qualification is an added advantage
• Strong oral and written communication skills. Strong interpersonal and leadership skills. Ability to work independently. Strong problem solving skills.

Work preferences

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working remotely

About Baker Hughes

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Benefits

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and programs
• Tailored financial programs
• Additional elected or voluntary benefits

About Us

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.

Join Us

Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to gender, race, color, national origin, age, protected veteran status or other characteristics protected by law.