Technical Coordinator

Thames Water; Hatfield; On-site; GBP 38,000 - 45,000; Full time

Job summary

A leading water services company in the UK is seeking a detail-driven Technical Coordinator to facilitate maintenance activities. Responsibilities include planning with SAP and ensuring resources are ready for frontline teams. Ideal candidates will bring strong organizational skills and experience in the Water or Utilities sector. The role offers a salary up to £45,000 plus generous benefits including Car Allowance and annual leave.

Benefits

Car Allowance

26 days holiday per year, increasing to 30

Generous Paternity Leave

Enhanced Maternity Leave

Generous Pension Scheme

Access to health and wellness benefits

Qualifications

• Proven experience in maintenance planning, ideally in Water, Waste, Utilities or similar sectors.
• Familiarity with SAP or similar systems for planning and resource coordination.
• A clean driving licence is essential.

Responsibilities

• Planning and coordinating maintenance activities using SAP.
• Ensuring all tools, materials, permits, and skilled personnel are in place before work starts.
• Chasing suppliers and managing the receipting process.

Skills

Maintenance planning

Technical understanding of asset maintenance

Excellent organizational skills

Communication skills

Problem-solving skills

Tools

SAP

Job description

Overview

Are you highly organised, technically experienced, and passionate about keeping things running smoothly? We’re looking for a proactive and detail-driven Technical Coordinator to join our team and ensure that all scheduled work is ready to go — on time, on budget, and with all the right resources in place. This is a critical role where your planning and coordination skills will directly support frontline technicians, enabling them to complete essential maintenance work efficiently and safely.

What You’ll Be Doing

• Planning and coordinating maintenance activities using SAP
• Ensuring all tools, materials, permits, and skilled personnel are in place before work starts
• Working closely with Field Performance Managers, Planners, and Technicians to align on work schedules
• Understanding asset care plans and the criticality of assets within the wider operational environment
• Chasing suppliers, coordinating deliveries, and managing the receipting process
• Supporting team development by providing technical advice and mentoring trainees where needed
• Participating in team huddles and contributing to problem-solving and continuous improvement
• Keeping costs within budget and sourcing best-value materials and services
• Ensuring that health & safety requirements are fully understood and integrated into planning

Essential criteria

• Proven experience in maintenance planning, ideally in the Water, Waste, Utilities or similar technical sector
• Strong technical understanding of asset maintenance and job design
• Familiarity with SAP or similar systems for planning and resource coordination
• Excellent organisational skills and attention to detail
• Confident working with suppliers, third parties, and cross-functional teams
• Good local knowledge of operational assets and how they interconnect
• Clear understanding of health & safety regulations
• A strong communicator and a natural problem-solver
• Ability to manage multiple tasks and priorities effectively
• A clean driving licence is essential

What’s in it for you?

• Offering a salary up to £45,000 per annum, depending on skills and experience
• Car Allowance
• Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays)
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay
• Generous Pension Scheme through AON
• Access to benefits to support health, wellbeing and finances — including annual health MOTs, physiotherapy, counselling, Cycle to Work schemes, shopping vouchers and life assurance

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more

Learn more about our purpose and values. Working at Thames Water offers fast-tracked career opportunities, flexible working arrangements and excellent benefits. Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people with real passion to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is an incredibly rewarding experience.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.