Technical Assistant - Hybrid Planning & Data Support

Essex County Council; Witham; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A local government authority is seeking a Technical Assistant to support the management team in planning and coordinating services. This full-time, temporary role involves analyzing data, enhancing service efficiency, and ensuring excellent customer service. The ideal candidate should have strong communication skills, experience in frontline services, and proficiency in Microsoft tools. Competitive pay at £23.00 PAYE per hour offered, with hybrid working conditions across various depots.

Qualifications

• Minimum of 6 GCSEs grade C and above (including English and Maths).
• Experience delivering frontline services or managing service contracts.
• Proficiency in Excel and other Microsoft tools.

Responsibilities

• Monitor and enhance the efficiency of services.
• Undertake research on best practices and present findings.
• Analyze service data for improvement opportunities.
• Respond to service-related inquiries professionally.
• Support budget management and monitor financial performance.

Skills

Customer service

Stakeholder management

Excel proficiency

Communication skills

Education

Minimum of 6 GCSEs grade C and above (including English and Maths)

Job description

A local government authority is seeking a Technical Assistant to support the management team in planning and coordinating services. This full-time, temporary role involves analyzing data, enhancing service efficiency, and ensuring excellent customer service. The ideal candidate should have strong communication skills, experience in frontline services, and proficiency in Microsoft tools. Competitive pay at £23.00 PAYE per hour offered, with hybrid working conditions across various depots.