Technical & Admin Supervisor — Service Centre Lead

Northern Drives & Controls; Stretford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A specialist engineering firm in Stretford is seeking a Technical & Administration Supervisor to manage customer inquiries and support service operations. This varied role involves organizational and technical skills, with career progression into senior leadership. Ideal candidates will have a background in engineering and strong IT skills. The company offers competitive pay, benefits, and a supportive working environment.

Benefits

25 days holiday plus bank holidays

Contributory pension scheme

Flexible working opportunities

Employee Assistance Program

Free onsite car parking

Qualifications

• Experience in electronics repair or refurbishment is advantageous.
• Ability to work under pressure and independently.
• High accuracy in data entry is essential.

Responsibilities

• Manage customer inquiries and ensure smooth operations.
• Assist with HR administration and record maintenance.
• Ensure proper workflow scheduling for the workshop.

Skills

Organizational skills

Excellent communication

Customer-focused

IT systems competency

Education

Educated in a technical or engineering discipline

Tools

Google Workspace

Job description

A specialist engineering firm in Stretford is seeking a Technical & Administration Supervisor to manage customer inquiries and support service operations. This varied role involves organizational and technical skills, with career progression into senior leadership. Ideal candidates will have a background in engineering and strong IT skills. The company offers competitive pay, benefits, and a supportive working environment.