Technical Account Manager

Faith Recruitment; Weybridge; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A recruitment agency is seeking a Technical Account Manager to lead enterprise technology solutions. This hybrid role involves managing the full customer lifecycle, ensuring revenue growth through client relationships, and delivering complex solutions. The ideal candidate has 5-10 years of experience in technical account management and is skilled in communication, negotiation, and relationship management.

Benefits

25 days' annual leave

Discretionary performance-based bonus

Defined Contribution Pension

Permanent Health Insurance

Group Life Assurance

Flexible benefits allowance

Private Medical Insurance

Qualifications

• 5-10 years' experience in technical account management, solution engineering, or sales engineering.
• Proven success delivering enterprise-grade solutions in on-premises environments.
• Strong track record of driving renewals and commercial growth in client-facing roles.
• Flexibility to travel frequently within the UK (up to 70%).

Responsibilities

• Lead the full technical lifecycle of complex solution deployments.
• Manage revenue within assigned accounts, ensuring strong renewals.
• Identify and progress cross-sell opportunities across related solutions.
• Build and maintain strong stakeholder relationships.

Skills

Technical account management

Solution engineering

Commercial growth

Excellent communication

Relationship management

Negotiation skills

Education

Relevant technical certifications in enterprise solutions

Job description

Role Overview

Our client is seeking a Technical Account Manager with strong commercial acumen and technical expertise in enterprise technology solutions. This hybrid role blends hands-on technical delivery with responsibility for revenue growth across a portfolio of clients. The position spans the full customer lifecycle—from solution design and deployment through to renewals and expansion strategies—requiring someone who can bridge technical capability with business outcomes.

Key Responsibilities

Technical:

• Lead the full technical lifecycle of complex solution deployments (focus on on-premise environments).
• Act as the primary technical contact for key client accounts.
• Deliver workshops, reviews, and solution deep-dives to ensure clients maximise value.
• Support integration, design, and implementation activities for enterprise-grade platforms.

Commercial:

• Manage revenue within assigned accounts, ensuring strong renewals, upsell, and expansion performance.
• Identify and progress cross-sell opportunities across related solutions and services.
• Partner with sales teams on account strategy, forecasting, and pipeline development.
• Provide input to RFPs/RFIs, balancing technical and commercial requirements.
• Build and maintain strong stakeholder relationships, including procurement functions.

Experience Ideally Required for this Role

Essential:

• 5-10 years' experience in technical account management, solution engineering, or sales engineering.
• Proven success delivering enterprise-grade solutions in on-premises environments.
• Strong track record of driving renewals and commercial growth in client-facing roles.
• Excellent communication, relationship management, and negotiation skills.
• Flexibility to travel frequently within the UK (up to 70%).

Advantageous:

• Experience working with clients in regulated or public sector environments.
• Familiarity with structured procurement frameworks.
• Relevant technical certifications in enterprise solutions.
• Experience contributing to successful RFP or large-scale bid responses.
• Background spanning both pre-sales and post-sales activities.

Benefits Include

• 25 days' annual leave
• Discretionary performance-based bonus (post-probation)
• Defined Contribution Pension (up to 4% employee, up to 8.5% employer)
• Permanent Health Insurance
• Group Life Assurance
• Flexible benefits allowance (e.g., dental insurance, healthcare cash plan, gym membership, holiday buy/sell, travel insurance)
• Private Medical Insurance