Technical Account Manager

ZipRecruiter; Cambridge; Remote; GBP 50,000 - 60,000; Full time

Job summary

A leading recruitment platform is seeking a Technical Account Manager to foster customer relationships in the vehicle products sector. This home-based position will involve managing accounts, providing technical support, and traveling 60% of the time across the UK and Europe. The ideal candidate should have experience in selling technical products, strong relationship-building skills, and a customer-focused approach. A competitive salary is offered, along with a performance-related pay component.

Benefits

Performance-related pay

Mileage reimbursement

Flexible home-based working

Business credit card for expenses

Qualifications

• Experience in selling technical or engineered products, preferably in vehicles or mobility.
• Strong presentation skills and ability to explain complex features clearly.
• Experience in customer retention and account growth.

Responsibilities

• Build relationships with dealers, distributors, and transport operators.
• Manage and grow existing customer accounts to ensure satisfaction.
• Provide product demonstrations and technical support to clients.

Skills

Relationship-building

Technical selling

Communication skills

Customer-focused mindset

Tools

Salesforce CRM

Job description

Overview

Technical Account Manager – Mobility / Vehicle Products. Home-based (UK). Travel 60%. £50k + £10k performance-related pay.

This role focuses on building long-term customer relationships and partnering with clients to understand and address their needs related to vehicles, mobility, and accessibility products.

The Role

This is not a cold-calling, high-pressure sales role. Around 80% of your time will be spent managing and growing existing customer accounts, ensuring they are supported, introduced to new product ranges, and getting the best value from the solutions you provide. You will still identify opportunities for growth (around 20% of the role), but this is about developing relationships and adding value rather than making endless outbound calls. The role is home-based anywhere in the UK, with around 60% travel across the UK and Europe to visit clients, attend demos, and support events.

What You’ll Be Doing

• Building strong relationships with dealers, distributors, transport operators, and emergency vehicle providers
• Visiting clients to provide product updates, demonstrations, and technical support
• Growing business within existing accounts by showcasing new products
• Ensuring customer satisfaction, retention, and long-term account growth
• Confidently explaining technical features and compliance requirements in clear, simple terms
• Keeping activity up to date in Salesforce CRM and providing accurate forecasts
• Attending trade shows, exhibitions, and industry events to promote the brand and products
• Reporting into the Director of Sales with updates on client activity and opportunities

What We Are Looking For

• Experience selling technical or engineered products (ideally in vehicles, mobility, wheelchair solutions, or safety systems)
• Someone comfortable with pricing, margins, and understanding commercial drivers
• A customer-focused mindset — valuing retention and account growth over cold calling
• Strong relationship-building, presentation, and communication skills
• Additional European skills would be an advantage — especially German
• Willingness to travel regularly across the UK and Europe (around 60%)
• Confident engaging with both technical and commercial stakeholders

Package & Benefits

• £50,000 base salary + £10,000 performance-related pay
• Mileage paid at 45p per mile
• Business credit card for travel, accommodation, and client expenses
• Home-based role with autonomy and flexibility
• Reporting directly to the Director of Sales