Team Leader - Residential Children's Home

SuperCare Residential; Eastbourne; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading care provider in Eastbourne is seeking a Day Team Leader to support a team working with young people with complex learning disabilities. The role involves leading day shifts, overseeing care plans, and mentoring staff in trauma-informed practices. Ideal candidates will have experience in residential or Special Educational Needs care and a relevant Level 3 Diploma. Competitive salaries and benefits are offered, including private healthcare and a clear career pathway.

Benefits

Salary 20% above sector average

36 days of advanced training annually

Level 3/5 Diplomas fully funded

Private healthcare & 24/7 GP

Gym membership stipend

Pension & bonus scheme

Parking and communal cars provided

Qualifications

• Experience in trauma-informed, attachment-aware practice.
• Knowledge of developmental trauma and complex medical needs.
• Ability to engage with energetic young people.

Responsibilities

• Lead and organise day shifts, guiding staff through routines.
• Oversee care planning and safeguarding requirements.
• Coach and mentor colleagues in best practices.
• Build relationships with schools, therapists, and health teams.
• Model patience, empathy, and resilience while supporting children.

Skills

Experienced shift leader in children's residential or SEN care

Strong communicator with clear professional boundaries

Skilled in supporting complex medical conditions

Relational leader who can inspire and support staff

Education

Level 3 Diploma in Children's Care (NVQ3 or equivalent)

Job description

A Day Team Leader at SuperCare provides structure, support, and inspiration for a team working with young people who present with complex learning disabilities and associated conditions/syndromes such as: Smith-Magenis Syndrome, congenital hypopituitarism, global developmental delay, Autism Spectrum Disorder (ASD), SEMH difficulties, sensory processing differences, and attachment-related trauma. You\'ll help set the tone for the day: ensuring routines are consistent, staff feel supported, and children experience warmth, safety, and opportunity.

What You'll Do

• Lead and organise day shifts, guiding staff through routines and responsibilities.
• Oversee care planning, medical regimes, and safeguarding requirements.
• Coach and mentor colleagues in trauma-informed, attachment-aware practice.
• Build collaborative relationships with schools, therapists, and health teams.
• Ensure structured, predictable routines that help children feel safe.
• Support children directly, modelling patience, empathy, and resilience.

What We're Looking For

• Experienced shift leader in children's residential or SEN care.
• Level 3 Diploma in Children\'s Care (NVQ3 or equivalent).
• Skilled in supporting complex medical conditions and genetic syndromes.
• Strong communicator with clear professional boundaries.
• Relational leader who can inspire, support, and challenge staff constructively.
• Experienced candidates would also bring working knowledge of supporting developmental trauma, attachment difficulties, sensory processing difficulties, and complex medical needs.
• The young people in this home are incredibly energetic and active, so you should be able to physically and mentally engage in a wide range of activities.

Benefits of Working at SuperCare

• Salary 20% above the sector average.
• Rota: 07:30-22:30 (1 day on, 2 days off).
• 36 days of advanced training annually.
• Level 3/5 Diplomas fully funded.
• Private healthcare & 24/7 GP.
• Gym membership stipend.
• Clear pathway to Deputy Manager or Registered Manager.
• Pension & bonus scheme.
• Parking and communal cars provided to transport young people in the community

Next Steps

Please apply for this role if you\'re passionate about supporting young people with learning disabilities and complex needs. If you\'d like