Team Leader: Elevate Customer Experience

Hollywood Bowl; Swindon; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading leisure entertainment company in Swindon is seeking a Team Leader to lead and inspire their team, ensuring customers have an unforgettable experience. The role includes welcoming customers, coordinating shifts, and delivering excellent customer service. With competitive benefits including a monthly bonus, discounts, and training opportunities, this position is ideal for those who thrive in a fast-paced environment and have experience in team supervision.

Benefits

Opportunity to earn extra pay

Apprenticeship programmes

Optional pension plan

Additional holiday days

Free game vouchers

30% discount off food and drink

50% off food while working

Access to support programme

Qualifications

• Experience in supervising a team is necessary.
• Great customer service skills and the ability to communicate effectively.
• Ability to work in a fast-paced environment.

Responsibilities

• Lead and inspire the team on shift.
• Ensure customers have an unforgettable experience.
• Welcome customers and set the department up for success.

Skills

Supervising a team

Customer service

Communication at all levels

High energy

Team player

Flexibility

Job description

A leading leisure entertainment company in Swindon is seeking a Team Leader to lead and inspire their team, ensuring customers have an unforgettable experience. The role includes welcoming customers, coordinating shifts, and delivering excellent customer service. With competitive benefits including a monthly bonus, discounts, and training opportunities, this position is ideal for those who thrive in a fast-paced environment and have experience in team supervision.