Team Leader

Social Pub And Kitchen - Stonegate Group; Welwyn Garden City; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading hospitality venue in Welwyn Garden City is seeking a Team Leader to support and motivate the team to create a fantastic experience for guests. You will guide and coach staff, ensuring standards are maintained and a welcoming atmosphere is created. Ideal candidates should be at least 18 and have a passion for hospitality. The role offers various benefits including discounts, flexible working, and opportunities for development.

Benefits

25% off food and drink via MiXR App

Online benefits portal with discounts

VIP entry to our Pubs and Bars

Stonegate Hotel Discounts

Flexible working

Corporate discounts at David Lloyd and PureGym

Discounted dental insurance

Early access to earned wages

Award-winning development programmes

Qualifications

• Must be at least 18 years old due to alcohol sales.
• Ability to support, coach, and mentor the team.
• Experience in a hospitality environment preferred.

Responsibilities

• Guide and coach the team to deliver excellent service.
• Work with management to achieve the venue's vision.
• Create a fantastic guest experience.
• Ensure compliance and standards are maintained.

Skills

Support and mentor teams

Maintain standards and compliance

Create a welcoming atmosphere

Job description

Location - The Two Willows

Team Leader

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues,including Slug & Lettuce, Be At One, and Popworld, to name a few.We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive..

The Opportunity

We are looking for a Team Leader who enjoys supporting and motivating the team to create a fantastic experience for our guests at The Two Willows. You’ll help guide and coach the team, making sure everyone works together to deliver the best service possible.

Can you…

• Support, coachand mentor your team
• Support the management team and work together to create and deliver our vision
• Ensure standards and compliance are maintained
• Create a welcoming atmosphere for our guests

A little bit about us…

At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If its live it’s on, and we are the place to watch it. The Two Willows is a lovely pub located in the heart of Welwyn Garden City. It’s a great place for our guests to stop for a relaxing drink, whether after work or during the weekend, with its superb selection of cask ales, traditional beers, and ciders. Our guests can also enjoy great-tasting pub food, including a range of pub classics and delicious burgers.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages
• Award winning development programmes

To be considered for the Team Leader position at The Two Willows you must be at least 18 years old as it involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact The Two Willows directly.

Job Reference: TW1455299WelTL