Team Leader

West London NHS Trust; Southall; On-site; GBP 49,000 - 59,000; Full time

Job summary

A prominent healthcare provider in Southall is seeking a full-time Band 8a Team Manager to lead clinical and operational services. This role involves supervision of staff and direct clinical work, aiming to enhance outcomes in mental health treatment. The ideal candidate will possess crisis management experience and strong communication skills for effective collaboration with various agencies. The position marks a unique opportunity within a leading forensic provider across North London.

Qualifications

• Experience working with young people and adults in various settings.
• Commitment to partnership with Police and other agencies.
• Supervision experience is desirable.

Responsibilities

• Provide clinical and operational leadership.
• Supervise staff and manage daily operations.
• Drive change management as the new contract mobilizes.

Skills

Crisis pathway knowledge

Risk management

Communication skills

Team leadership

Job description

Overview

We are recruiting one full‑time Band 8a Team Manager to join our well‑established team working across the West London footprint. This is a newly created position following a re‑tendering process with NHS England, with the new contract going live at the start of November 2025. We are part of the North London Forensic Collaborative (NLFC), the largest forensic Provider Collaborative in England, a partnership between forensic services within five NHS trusts across North London.

In collaboration, we will provide the Integrated Non‑Custodial Liaison and Diversion Services across North London, including Primary Care Men's Mental Health Treatment Requirements (a London first) and a new Pathway for Voluntary Attendance, with wraparound community support from Waythrough, our voluntary sector partner. Our aim is to improve health outcomes, reduce police contact and re‑offending, and avert crisis‑related situations.

Responsibilities

• Provide clinical and operational leadership across the service, including acting as a role model and supporting multi‑agency interfaces on a daily basis.
• Allocate at least one day per week to clinical work in an area of Liaison and Diversion.
• Supervision and line management of staff (desirable; expected as part of the post).
• Drive change management and develop appropriate service responses as the new contract is mobilised (first 1–2 years).

Qualifications and Experience

• Experience and knowledge of the crisis pathway and high‑standard risk management.
• Direct experience of working with young people and adults within acute, community and/or forensic settings.
• Excellent communication skills and a commitment to close partnership working with Police, courts and other statutory and voluntary agencies.
• Previous supervision and line management experience is desirable.

About West London NHS Trust

West London NHS Trust is a diverse healthcare provider delivering mental health, physical health and community services. The Trust operates Broadmoor Hospital, a high secure facility, and provides mental and physical healthcare across eight London boroughs and three boroughs in London. We employ over 5,000 staff, with 59% BME representation, and a 2024–25 turnover of over £500m. The Trust is rated ‘Good’ overall by the Care Quality Commission; forensic services are rated ‘Outstanding’. The Trust is an established partner in the North West London Integrated Care System and the Integrated Care Board and leads the NW London Children and Adolescent Mental Health provider collaborative.