Team Leader

Card Factory; Lancashire; On-site; GBP 60,000 - 80,000; Part time

Job summary

A retail company is seeking a Team Leader in West Lancashire to oversee daily store operations and foster a positive customer experience. You will lead by example and inspire your team while keeping the store running smoothly. Ideal candidates possess strong leadership skills, a willingness to learn, and a commitment to inclusivity. Join us to celebrate our customers and your career growth in a supportive environment.

Qualifications

• Strong leadership skills that inspire and motivate others.
• Curiosity and a desire for continuous learning.
• Ability to create an inclusive environment where everyone feels valued.

Responsibilities

• Oversee the daily operations of the store and ensure great customer experiences.
• Lead by example and promote positive service.
• Drive store initiatives and maintain effective team communication.

Skills

Good leadership skills

Curiosity and eagerness to learn

Listening and inclusivity skills

Flexibility and decisiveness

Caring and supportive nature

Job description

Overview

Location: West Lancashire (Ormskirk/Skelmersdale)

Contracted Hours Available: 15

We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store! In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care.

Responsibilities

• The day to day: You’ll play a key role in the day-to-day running of the store—creating great customer experiences and driving commercial success. You’ll lead by example, showing what great service looks like and bringing the cardfactory Way to life. Along the way, you’ll help others grow while continuing to build your own skills. With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. And by keeping an eye on the numbers, you’ll help make sure everything’s running smoothly, and the team is thriving.

About You

What we’re looking for:

• Good leadership skills people want to follow—positive, proactive, and full of energy.
• You're curious by nature, always learning, and eager to see the bigger picture.
• You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
• Step up, stay flexible, and set the tone by getting things done.
• You’re fair, open to feedback, and thoughtful in how you make decisions.
• You genuinely care about people, support growth, and help create a positive team vibe.

Why join us

If you’re ready to take the next step in your leadership journey, this could be the perfect opportunity. At CardFactory, we’re all about celebrating people—and that includes you. You’ll be supported every step of the journey, with opportunities to grow, lead, and shine. We’ll back your potential, cheer on your progress, and help you grow.

Sound like a perfect fit? Apply today and let’s make every day a celebration!