Team Assistant, Disney+

Disneyland Hong Kong; Greater London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A renowned entertainment company seeks a Team Assistant for the Direct to Consumer and Disney+ Team in Greater London. This role involves providing administrative support, managing office coordination, and assisting with events. Requirements include a minimum of 2 years in an administrative role, proficiency in MS Office, and strong organizational skills. The position offers 25 days of annual leave, medical insurance, and various company discounts, emphasizing a supportive workplace culture.

Benefits

25 days annual leave

Private medical insurance & dental care

Free Park Entry for family and friends

Disney product discounts

Excellent parental leave

Qualifications

• Minimum 2 years' experience in an administrative or assistant role.
• Experience supporting senior leaders with diary management and travel coordination.
• Ability to work in a fast-paced environment with competing priorities.

Responsibilities

• Provide comprehensive administrative support to the Direct-to-Consumer EMEA team.
• Act as the primary point of contact for the DTC department.
• Manage third-party badge access, meetings, and office logistics.

Skills

MS Office proficiency

Organizational skills

Time management

Written and verbal communication

Job description

About the Role & Team

Be you, be here, be part of the story!

At The Walt Disney Company, magic is more than just a word; it's a way of life. For a century, we've been inspiring imaginations, celebrating diversity, and bringing families together through our beloved stories, characters, and experiences. From our iconic theme parks and resorts to our groundbreaking films, television shows, interactive media and products, we're dedicated to creating magic that knows no bounds.

We are looking for a Team Assistant to join our Direct to Consumer (DTC) and Disney+ Team on an initial 9‑month Fixed‑Term Contract!

Reporting into our Executive Assistant, DTC, EMEA, the successful postholder will provide proactive and comprehensive administrative support to the Direct‑to‑Consumer EMEA team, acting as a central point of coordination across a wide range of operational and logistical activities.

This role combines core administrative responsibilities with opportunities to contribute to team initiatives, events and projects. You’ll be the go‑to contact for the division, managing your priorities and ensuring a consistently high level of service delivery.

Approximately 80% of the role focuses on team‑based support, including office coordination, meeting logistics, purchasing and event planning, with 20% involving providing executive‑level assistance during periods of holiday cover, supporting senior leaders with calendar management, travel and meeting preparation.

Please note: This is an office‑based role. 4 days working in the Hammersmith, London office with 1 day working from home (Monday or Friday).

Join us in shaping the magic behind the scenes!

What You Will Do

Departmental support & coordination

Act as the primary point of contact for the DTC department, ensuring smooth day‑to‑day operations.

Welcome and assist visitors to our London office, creating a professional and friendly first impression.

Manage third‑party badge access in collaboration with the security team, ensuring all credentials are current.

Maintain and update DTC distribution lists for London and EMEA teams.

Manage the weekly DTC stand‑up meetings, coordinating presenters and logistics for a large audience (in person and virtual).

Oversee team purchasing and reconciliation for office supplies, stationery and refreshments, either via purchase orders or department purchasing card.

Order catering and refreshments for meetings as required.

Handle all incoming and outgoing post, including courier arrangements.

Support travel bookings for DTC employees when accompanying executives.

Office management of DTC floor

Taking ownership of the DTC floor and working closely with Facilities, IT or AV on any issues.

Manage seating plans, working closely with Facilities and other assistants as required.

Manage all DTC boardroom bookings and ensure rooms are presentation‑ready.

Event Support

Assist with planning and execution of internal events including off‑sites, showcases and department socials.

Book venues and coordinate logistics including catering, equipment hire and AV/IT support.

Provide on‑the‑day support to ensure events run smoothly.

Executive visit coordination

Confirm office access and liaise with Facilities and Security teams.

Arrange catering, meeting rooms, AV/IT support and assist with car or restaurant bookings as required.

Provide high‑level support to SVPs or VPs during assistant absences.

Manage calendars, meeting logistics and agendas.

Organise travel including flights, hotels, visas and itineraries.

Handle queries and requests on behalf of the executive.

Prepare weekly reports and meeting materials.

Required Qualifications & Skills

Minimum 2 years’ experience in an administrative or assistant role (Team Assistant, Office Coordinator, PA or similar).

Previous exposure to supporting senior leaders (directly or through cover) with diary management, travel coordination and meeting preparation.

Experience managing a broad range of team‑based administrative activities such as purchasing, office coordination, meeting logistics and event support.

Comfortable working in a fast‑paced environment with competing priorities.

Strong proficiency in MS Office (Outlook, Word, Excel, PowerPoint) and confident with digital collaboration tools (Teams, SharePoint, etc.).

Excellent organisational and time‑management skills; able to manage multiple tasks simultaneously.

Strong written and verbal communication skills, with the ability to interact confidently across all levels of the organisation.

High attention to detail and accuracy in administrative processes.

Able to handle sensitive and confidential information with discretion.

The Perks

25 days annual leave.

Private medical insurance & dental care.

Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free.

Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing.

Excellent parental and guardian leave.

Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, ENABLED, and our Mental Health & Wellbeing Group, TRUST.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.