Tableau Platform Engineer

Stott and May; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading technology solutions provider is seeking a Tableau Platform Engineer for a contract role of 5 months+ in London. The ideal candidate will perform system upgrades, monitor performance, provide user support, and maintain documentation. Experience with SAP BusinessObjects and Tableau tools is essential for this role, which requires onsite presence and a proactive approach to system management.

Qualifications

• Experience with SAP BusinessObjects and Tableau tools.
• Strong troubleshooting and problem-solving skills.

Responsibilities

• Perform periodic upgrades and apply patches for Business Objects.
• Monitor system health and optimize configurations.
• Provide technical support to users and troubleshoot issues.
• Support backup and disaster recovery procedures.
• Maintain documentation and provide periodic system reports.

Skills

SAP BusinessObjects

Tableau

Tools

SAP BusinessObjects BI Platform

Tableau Server

Tableau Desktop

Tableau Prep Builder

Job description

Overview

Tableau Platform Engineer — Contract — 5 Months+ — Onsite

Required Skills

• SAP BusinessObjects
  • SAP BO - SAP BusinessObjects BI Platform 4.3 Support Pack 4 Patch 7 (Version: 14.3.4.5055)
  • SAP IPS Application - SAP Data Services (Version: 14.3.3.385)
  • SAP DS Web App - SAP BusinessObjects BI Platform 4.3 Support Pack 4 Patch 7 (Version: 14.3.4.5055)
• Tableau
  • Tableau Server (Version: 2023.1.7 - 64-bit Windows)
  • Tableau Desktop - Professional Edition (Version: 2023.3.0)
  • Tableau Prep Builder (Version: 2023.3.0)

Responsibilities

• System Upgrades and Patch Management
  • Perform periodic upgrades of Business Objects as new versions become available.
  • Apply security patches, bug fixes, and performance enhancements as released by the vendors.
  • Conduct pre-upgrade assessments, including compatibility checks and testing.
  • Ensure minimal disruption by scheduling upgrades during agreed maintenance windows.
  • Provide rollback procedures in case of upgrade failures.
• System Monitoring and Performance Tuning
  • Monitor system health, including server performance, memory usage, and query efficiency.
  • Identify performance bottlenecks and optimize configurations to improve responsiveness.
  • Provide recommendations on system scaling and capacity planning.
• User Support and Issue Resolution
  • Offer technical assistance to users experiencing issues with Tableau/Business Objects.
  • Troubleshoot report generation failures, dashboard performance issues, and connectivity problems.
  • Maintain a ticketing system for logging and tracking issues, with agreed response and resolution times.
• Backup and Disaster Recovery Support
  • Support in the regular backups of Tableau/Business Objects environments.
  • Support recovery procedures in case of data corruption, server failures, or cyber incidents.
  • Conduct periodic disaster recovery drills to validate system resilience.
• Documentation and Reporting
  • Maintain an updated knowledge base for troubleshooting and best practices.
  • Provide periodic reports on system health, incidents, and resolutions.
  • Document all patches, upgrades, and major changes in the environment.

Full details given upon application