Support Worker - Female

Acuity INC; Gloucester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare provider is seeking a compassionate Support Worker to assist an individual in Cheltenham with complex health needs. The role involves providing personalized care, supporting independence, and following care plans. Candidates should have experience in complex care and a full UK driving licence for day shifts. Benefits include extensive training and a support network.

Benefits

Access to Westfield Rewards

Health cash plan with 24/7 GP access

Employee Assistance Programme

Blue Light Card discount scheme

Further training in NVQs

Qualifications

• Local knowledge of Cheltenham preferred.
• Full UK driving licence essential for day shifts.

Responsibilities

• Provide 2:1, personalised care and enriching activities.
• Support independence, wellbeing, and daily routines.
• Follow care plans and keep accurate records.

Skills

Experience in complex care

Support behaviours perceived as challenging

Mental health care experience

Job description

Overview

A face-to-face Assessment Day for this role will take place on Thursday 25th September 2025. Attendance is mandatory as it forms a key part of the interview and selection process if successful at pre-screen.

We're looking for a compassionate and reliable Support Worker to assist an individual living in their own home in Cheltenham. This person lives with Chronic Fatigue Syndrome, FND, Gastroparesis and uses a wheelchair at all times, but this does not define them. They have a love of rehoming vintage treasures, creative projects, and gardening.

Local knowledge of Cheltenham and a full UK driving licence are essential to support outings and activities for the day shifts, however not necessary for night shifts.

Responsibilities

• Provide 2:1, personalised care and enriching activities
• Support independence, wellbeing, and daily routines
• Follow care plans and keep accurate records
• Work in line with CQC standards and organisational policies
• Provide hands-on, person-centred care that helps make daily life meaningful and enjoyable

Qualifications and Experience

• Experience in complex care
• Experience supporting behaviours perceived as challenging
• Experience in mental health care
• Experience managing multiple allergies
• Local knowledge of Cheltenham (preferred)
• Full UK driving licence (essential for day shifts)

About Acuity Care Group

Acuity Care Group is a Supported Living healthcare provider with nearly 20 years of operation and over 900 people across Operations and supporting roles. It comprises three specialist divisions: LD&A - Learning Disabilities & Autism, Bespoke, and Team Brain Injury. This role sits within the Bespoke Health & Social Care family and you will be supported by an experienced hands-on Complex Care Manager. We work in a wide variety of locations to support adults and children with complex care needs, across physical and mental disabilities. We are person-centred and focused on empowering the people we support to access new experiences.

What to expect

We are passionate about working in close partnership with the people we support to provide outstanding, tailored care that promotes empowerment and positive daily experiences. If you have the skills and experience listed above, please send your CV via the job link. If you have questions, feel free to call us.

We will be in touch to discuss the role in more detail and may ask screening questions. If you have the right experience, we will arrange an interview on Teams.

Next steps

Acuity Care Group is committed to safeguarding and promoting the welfare of vulnerable individuals. All applicants will be subject to Enhanced DBS checks and referencing.

Benefits and Additional Information

• Access to Westfield Rewards – exclusive rewards website with offers from over 1,000 retailers, restaurants, travel companies
• Access to Westfield Health Cash Plan with GP access 24/7 and cashback for health expenses
• Employee Assistance Programme (EAP) with support helplines and counselling
• Blue Light Card discount scheme and tickets
• Further training in NVQs in Health and Social Care
• Progression opportunities within the organisation
• Ongoing training and development
• Refer a Friend scheme – up to £500

This post is exempt under the Equality Act 2010, Schedule 9, Part 1. Due to the nature of the role and the needs of the people we support, we can only accept applications from women for this position.