Support Worker

SeeAbility; Telford; On-site; GBP 20,000 - 24,000; Full time

Job summary

A leading disability charity is seeking a compassionate Support Worker to support adults with complex care needs in Telford. You will assist with daily routines, plan activities, and build meaningful relationships. The ideal candidate has strong communication skills and relevant experience. This role offers competitive pay and various benefits including paid training and career development.

Benefits

Paid training & career development

Work-Life Balance

Financial Benefits

Wellbeing Support

Recognition & Rewards

Qualifications

• Strong English communication skills (spoken & written).
• Previous experience in a care/support setting.
• A valid manual UK driving licence.
• The legal right to live and work in the UK.

Responsibilities

• Supporting daily routines – from morning support to bedtime.
• Planning fun, person-centred activities that boost wellbeing.
• Contributing to tailored support plans.
• Building therapeutic relationships that truly make a difference.
• Keeping accurate support notes – every detail matters.

Skills

Strong English communication skills

Previous experience in a care/support setting

Valid manual UK driving licence

Job description

Overview

Support Worker – Make Every Day Matter!

Location: Wellington, Somerset

Hours: up to 37.5 hours contract

Salary: £12.30 per hour (£23,985 per year) plus benefits

Driving Licence: Manual UK licence required

Visa Sponsorships: Not available

What’s In It For You?

• Paid training & career development – grow with us
• Supportive team vibes – we’ve got your back
• Wagestream – access your earnings instantly, stay in control

What You’ll Need

• Strong English communication skills (spoken & written)
• Previous experience in a care/support setting
• A valid manual UK driving licence
• The legal right to live and work in the UK

What You’ll Be Doing

• Supporting daily routines – from morning support to bedtime
• Planning fun, person-centred activities that boost wellbeing
• Contributing to tailored support plans
• Building therapeutic relationships that truly make a difference
• Keeping accurate support notes – every detail matters

Who You’ll Be Supporting

Fiennes House is a 12-bed purpose-built residential home, for adults with complex care needs, learning disabilities or autism, some of which have behaviour that can challenge. Everyone benefits from having access to a large sensory room with equipment to stimulate their senses using lights, sounds, music, and touch. This includes a heated waterbed and materials to help people enjoy different sensory experiences.

The people we support are a very active group who spend a lot of time getting out and about and engaging with the local community. Some of the activities they love include, art classes, trampolining, playing music, gardening in the sensory garden and spending time in the community.

If you are looking to make a positive impact in your workplace, Fiennes House is the place for you! If you’re compassionate, resilient, and ready to learn, this is your moment. It’s hands-on, it’s heart-led, and yes — it’s brilliant.

For further details about Fiennes House and the Support Worker job profile, please click the links provided below:

• Read more about Fiennes House
• Support Worker role profile

Ready to Apply?

If you’re looking for a role where you don’t just work — you thrive, hit that apply button and let’s make a difference together.

Our Benefits

Why work for us?

At SeeAbility, we value your growth and well-being just as much as the support you provide, we can offer you:

• Comprehensive Training: Start with an extensive induction and continue developing your skills with face-to-face training, e-learning, and ongoing support.
• Career Progression: We support your ambitions, offering opportunities to achieve professional qualifications (Care Certificate, QCF levels 2-5).
• Recognition & Rewards: From excellence awards to long service recognition, your hard work won’t go unnoticed.
• Work-Life Balance: Enjoy up to 28 days of holiday, flexible working options, and time off for life events.
• Financial Benefits: Access to the Wage stream App to be able to advance wages before payday, save money with competitive interest rate and support your financial knowledge and wellbeing. Discounts, cashback, pension schemes, and more, to help your money go further.
• Wellbeing Support: Access to a 24/7 employee assistance program, life assurance and sick pay.
• Refer a Friend: Receive £600 (Support Workers to Senior Support Workers only).

About Us

Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UK. This year we are celebrating our 225th anniversary, having pioneered specialist support across multiple generations since 1799!

We specialise in supporting people who have learning disabilities, autism, complex needs, who may also have sight loss. Our support ranges from providing person-centred support across our many supported-living and residential care provisions. Furthermore, we provide specialist eye-care services to children and adults alike and assists people with a disability to find paid employment for the very first time.

SeeAbility provides the resources and expertise that make this possible, we support people to live ambitious lives and achieve things they never thought possible.

Safer Recruitment

SeeAbility Is Committed To Safe And Fair Recruitment Practices, Safeguarding, And Protecting Those Who We Support. It Is a Condition Of Employment That Perspective Employees Will Be Subject To The Following

• A criminal background check through the Disclosure and Barring Service (where appropriate).
• Documentary evidence to confirm your identity, current address, and the right to work in the UK.
• Health Declaration to ensure that you are medically suitable for the role you have been offered.
• References will be obtained to ensure satisfactory evidence of conduct in current or previous employment concerned with the provision of services relating to (a) health or social care, or (b) children or vulnerable adults.

These checks will be carried out and completed prior offering a date to start employment at SeeAbility’ s expense.

Diversity

SeeAbility is committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all identities, including those from underrepresented groups and those who have a disability or neurodivergent condition.

We believe a diverse workforce drives innovation, creativity, and success. Everyone’s unique experiences and views are appreciated, and their opinion valued. We are happy to offer any reasonable adjustments to the recruitment process or the role itself to ensure a fair and equitable experience for all candidates.

In exceptional circumstances, the exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement.

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