Support Worker

HomeCareDirect; Norwich; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading home care provider in Norwich seeks a compassionate Support Worker to provide essential personal care to a male client with diabetes and multiple sclerosis. The role requires shifts and includes paid training. Ideal candidates are drivers and experienced in PEG feeding. Join a supportive team focused on quality care and community impact.

Benefits

Competitive Pay

Company pension scheme

Enhanced bank holiday pay

Paid training

24/7 on-call assistance

Employee discounts

Qualifications

• Comfortable providing personal care support.
• Driver with a full, clean UK driving license.
• Experience with PEG feeding and diabetes monitoring preferred.

Responsibilities

• Provide personal care for a client with specific health needs.
• Assist with daily living activities including cooking and cleaning.
• Help care for the client's dog as needed.

Skills

Compassionate care

Personal care support

Monitoring diabetes

Medication administration

Strong communication

Work with animals

Job description

Overview

Support Worker

Job Ref Number: ZR481

Location: Norwich, East Anglia

Hours: 36hrs per week

Pay: £14.00 to £14.50 per hour

About HomeCareDirect

HomeCareDirect is a leading national provider of personalised home care. We are dedicated to delivering safe, compassionate, and person-centred care while ensuring our staff receive high-quality training, supervision, and career development opportunities.

Why Join Us

As a valued member of our team, you’ll enjoy:

• Competitive Pay & Benefits

• Company pension scheme
• Enhanced bank holiday pay
• Paid training

Ongoing Support & Recognition

• Dedicated Regional Care Lead & Nurse support
• 24/7 on-call assistance
• Employee perks, including:

• Blue Light discount card
• Long Service Awards
• PA of the Quarter Awards
• 24/7 confidential wellbeing support via Spectrum Life

The Role

As a Personal Care Assistant, you’ll be part of our client’s dedicated support team, providing essential care in their home. You’ll be employed by HomeCareDirect but will focus solely on supporting this client.

This role is 36hrs per week which will be split between 3 x 12hr shifts. Flexibility is required to cover both day, night and weekend shifts.

About the Client & Your Responsibilities

Our client is a gentleman in his 50’s who has diabetes and whose condition of MS has progressed, which both requires monitoring on a regular basis. He suffers from chronic pain and memory loss and requires support in all aspects of mobility and daily living, including personal/continence/catheter care, PEG feeding, blood glucose monitoring and medication administering.

Other duties include ensuring proper hydration, bathing, cooking, accompanying to appointments, following SALT and continence guidelines and collaborating closely with other team members. You will also be required to help care for our client's dog and take to the vets when needed.

Training & Support

We provide comprehensive, paid training (to CQC standards) before your start date, covering:

• Full induction
• Safeguarding Adults
• First Aid / Food Hygiene / Health & Safety
• Personal / Catheter Care
• Gastrostomy
• Moving & Handling / Falls Awareness
• Medication Care Needs / Blood Glucose Monitoring
• Diabetes Awareness / Mental Health / Multiple Sclerosis

All training must be completed prior to start date and is paid at minimum wage.

Who We’re Looking For

• Driver with a full, clean UK driving licence
• Must be comfortable supporting with personal care
• Must be comfortable working around dogs, with no allergies
• A compassionate, reliable, and committed individual
• Commitment to long-term, person-centred care
• Desirable: Experience of PEG feeding, Diabetes & Insulin monitoring/management, MS related Dementia

Benefits

Join a Team That Cares

At HomeCareDirect, we are committed to safe, fair recruitment and ensuring all staff are vetted, trained, and supervised to the highest standards. A full, enhanced DBS certificate will be obtained for this role.

At HomeCareDirect, we pride ourselves on delivering high standards of care and professionalism and we know that starts with our people.

If you’re looking to join a growing team where you’ll be valued, supported, and have a genuine impact, we’d love to hear from you.

Please only apply if you have the right to work in the UK. We are unable to offer sponsorship.