Support Coordinator - Disability Supported Accommodation Services

Old Moat; Manchester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A supported living service provider in Manchester is seeking a dedicated individual to provide high-quality support for service users. The role focuses on managing risks, promoting independence, and collaborating with various health and social care professionals. Applicants should have a minimum NVQ Level 3 qualification, with opportunities for further development. This is a permanent position offering comprehensive benefits and support from an inclusive team.

Benefits

Generous holiday allowance

Local government pension scheme

Enhanced family leave

Discounts on various services

Training and development opportunities

Qualifications

• Willingness to work towards NVQ Level 4 or 5.
• Pre-placement health assessment required.
• Experience in health or social care preferred.

Responsibilities

• Deliver high-quality support for service users.
• Manage risks through assessment and planning.
• Promote individual needs in community.
• Provide advice to partner agencies.
• Ensure a stimulating environment for clients.

Skills

Collaboration with health professionals

Risk management

Person-centred support

Quality assurance

Medication management

Education

NVQ Level 3 or above

Job description

About The Role

• Working Hours: 35 Hours Per Week
• Contract Type: Permanent
• Additional Payments: 6.7% Flexibility Payment, Casual Car User Allowance
• Closing Date: 11.59pm, 28 December 2025

The role is subject to:

• Qualification: NVQ Level 3 or above; willingness to work towards level 4 or 5
• Medical Clearance: Pre-placement health assessment (PPHA)
• DBS (Disclosure and Barring Service) clearance: This post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended 2013). Appointable candidates will be required to apply for an Enhanced DBS check. Information provided will be treated confidentially in accordance with the DBS Code of Practice. View the code here. We have a policy on the Employment of Ex‑Offenders and it is available on request.
• Evidence of conduct: in previous employment related to health or social care or children or vulnerable adults
• Proof of identity: including a recent photograph
• Full Employment history

A whole range of supported living housing has been developed over the last twenty years or more, meeting diverse individual needs.

The move towards supported living has been predicated on the belief that any person with a disability would prefer to choose who, if anyone, they wish to live with, and would generally prefer to live either in an individual flat, house, or to share with a small number of selected people.

The Disability Supported Accommodation Service (DSAS) has developed a city‑wide network of housing with support and respite services for adults aged 18+ with learning disabilities, autism, complex needs, physical disability, sensory impairment, or an acquired brain injury.

The Service aims to make a positive difference to individuals with disabilities by offering quality housing and person‑centred support and care. Every individual has the right to achieve their full potential regardless of disability.

Contact Chris Culkin 07811 815921 with any queries.

About the Candidate

You will deliver high quality support for service users, managing existing and future risks through assessment, and creating plans that ensure the individual needs of service users are appropriately considered.

You will assist service users to engage with support services provided by both statutory and voluntary agencies, ensuring that the client is appropriately supported and can contribute actively in the community.

You will provide advice and expertise to partner agencies and stakeholders to promote the service and represent the rights and needs of the vulnerable residents of Manchester.

You will also have the skills to:

• Work collaboratively with other health and social care professionals, maximise wider community assets and individuals, families, friends and advocates to provide person‑centred support.
• Assist the Registered Manager to maintain the Unit and the overall environment ensuring it is furnished, equipped and cleaned to the required standard, with responsibility for assessing, reviewing and resolving Health and Safety issues.
• Continuous management and development of staff line managed through regular supervisions and All About You sessions.
• Create and maintain all person‑centred plans, risk management, health action plans, pen pictures etc for individual citizens.
• Lead in the quality assurance and review of individual citizen’s files ensuring they meet the standards set by CQC and the Services Quality Assurance Framework.
• Be responsible for the ordering, administering, recording and stock control of medication in line with policies and procedure.
• Ensure that financial regulations are adhered to when dealing with citizens finances.
• Lead in providing a person‑centred service that offers independence and a fuller community life, developing and maintaining the delivery of community‑based activities that promote their independence and wellbeing, while ensuring quality and cost‑effective services.
• Ensure the provision of a stimulating environment for all customers and encourage their participation in the running of the Unit.
• Support citizens in improving their quality of life and promote health, independence, wellbeing and choice while creating a safe and caring environment.

About Us

We’re the local council for one of the UK’s most vibrant and diverse cities.

Working for Manchester isn’t just a job – it’s an opportunity to contribute to a city that leads change and transforms lives. Whether it’s strengthening communities or driving innovation in public services, you’ll play a vital role in creating opportunities and shaping a brighter future for everyone.

Our Manchester is our vision for a fairer, greener, and healthier city – a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through our Manchester behaviours:

• We take time to listen and understand
• We work together and trust each other
• We show that we value our differences and treat each other fairly
• We ‘own it’ and we’re not afraid to try new things
• We’re proud and passionate about Manchester

Benefits we offer

• Generous holiday allowance: Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. You can purchase up to two additional weeks.
• Buzzing pension: You’ll be enrolled in the UK’s largest local government pension scheme, with plenty of options to top up benefits. Includes life cover of three‑times your salary as a lump sum.
• Enhanced parental and carers leave: Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events.
• Brilliant perks: Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more.
• Learn and grow: We are dedicated to nurturing talent and providing you with opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process.
• Good Employment Charter member: We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognise three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life.
• Up to 3 days volunteering leave: Give back to the community with three days pro‑rate of paid volunteering leave, in addition to existing benefits.

Creating an Inclusive Team at Manchester City Council

We’re dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian and Minority Ethnic communities, disabled people and young people.

Support During the Process

• Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview.
• Accessible Formats: Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers page. This tool offers features like text‑to‑speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone.

Guaranteed Assessment Scheme

We guarantee assessments for applicants who meet the minimum shortlisting requirement for the role and identify with at least one of the criteria below:

• Members of the Armed Forces members or veterans
• Current or former care leavers
• Have a disability or long‑term condition

When You Join Us

We’re a Disability Confident Employer, offering:

• A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work.
• Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice.
• A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability‑friendly.

What we will need from you if you're successful

In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment.

Pre-Employment Checks

If you are successful in securing a position with us, the pre‑employment checks required will depend on the role you’ve applied for. As a guide, these checks may include:

• Proof of Right to Work: you'll need to provide documentary evidence of your right to work in the UK.
• References: we’ll require references from your current and previous employer(s).
• Proof of Qualifications: Evidence of qualifications relevant to the role will be required.
• Disclosure and Barring Service (DBS) Check: A criminal record check may be necessary, depending on the role.

These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve.

Other relevant information

We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.

For more information about the role, please ensure that you read the role profile attached.

Use of Artificial Intelligence (AI)

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.

For more information please email [e-mail].

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