Supervisor

PizzaExpress Restaurants Ltd; Reading; On-site; GBP 24,000 - 30,000; Full time

Job summary

A popular pizza restaurant chain is seeking a Supervisor in Reading to lead a team, ensuring high standards and excellent customer service. You'll manage daily operations, motivate staff, and uphold quality standards. Ideal candidates will have previous supervisory experience in a customer-facing role and a proactive approach to service excellence. Enjoy benefits such as free food on shift and learning opportunities.

Benefits

Free Food on shift

50% off food and drink when not working

Wagestream access

Wellbeing Support for you and your family

Referral Bonus

Pension & Life Assurance

Learning and Development Opportunities

Qualifications

• Previous management/supervisory experience in a customer-facing environment.
• Proactive approach to achieving goals and driving service excellence.

Responsibilities

• Perform opening and closing daily management duties.
• Help to guide and motivate the team.
• Maintain and uphold high standards consistently across quality, safety, and food.

Skills

Management experience

Customer service excellence

Team motivation

Job description

Supervisor

Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023.

Benefits:

• Free Food on shift
• Plus Tronc*
• 50% off food and drink when you’re not working
• Wagestream gives you access to up to 40% of your earned wages before payday
• Wellbeing Support for you and your family
• Referral Bonus of £400 for referring pizza chefs and £1000 for referring managers
• Pension & Life Assurance
• Learning and Development Opportunities

You will play a crucial role in the management team, guiding your team to achieve goals and deliver memorable service. Wherever you are in your leadership journey, we provide training and support for your next steps.

What you’ll do:

Perform opening and closing daily management duties

• Help to guide and motivate the team
• Maintain and uphold high standards consistently across quality, safety and food
• Who you are:
• Previous management/supervisory experience in customer facing environment
• Proactive approach to achieving goals and driving service excellence

Who we are:

Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023. We’ve been around since 1965, bringing pizza to the UK and have grown to a multichannel, international brand.

Here you can be yourself.

Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs.

That’s why we assess each application on the aptitude to do the job and nothing else.

If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you.

*Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams. You’ll get this at the end of each pay period, along with your normal pay and it’s one of the best perks about working in hospitality