Supervisor

Apollo (91655); Kingston upon Hull; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading pub company in Kingston upon Hull is seeking a Supervisor to support team operations and ensure outstanding customer service. Previous supervisory experience is required, along with the ability to manage shifts effectively. Join a vibrant and fun atmosphere with opportunities for career progression. The company offers competitive benefits and a supportive work environment.

Benefits

30% off at all pubs, restaurants, and hotels

£4.50 meal deal option

Access to apprenticeship programmes

Flexible working hours

Qualifications

• Previous experience in a similar Supervisor or Team Leader role.
• Ability to manage shifts and ensure smooth running of the pub.
• Role model for customer service.

Responsibilities

• Support the team in delivering exceptional customer service.
• Ensure the pub runs efficiently and profitably.
• Manage opening and closing procedures.

Skills

Customer service

Initiative

Team management

Job description

Overview

We’re on the lookout for a Supervisor to join our team!

Right at the heart of the pub – creating moments of joy. You’ll be there supporting the team to deliver the everyday moments and those stand-out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun!

Responsibilities

As Supervisor you’ll:

• Have previous experience in a similar Supervisor or Team Leader role
• Work with wider pub management team to ensure the business runs efficiently and profitably
• Opening and closing, stocking, and cashing up
• Be a role model for customer service
• Ability to think on the spot and use your initiative
• Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away

What comes next

What comes next is up to you:If you have the determination to drive your development, we’ll support you to progress into an Assistant Manager role and beyond!

What you get from us

What you get from us:You’ll be joining a pub company that’s been voted - Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:

• 30% off at all our pubs, restaurants, and hotels
• A reliable hours contract, to give you the security you deserve
• Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
• Flexible and part time hours offered to work around your family or higher education
• Exciting range of high street, online discounts and cashback offers
• Fantastic range of apprenticeship programmes to support your career
• A friendly and lively atmosphere, working alongside passionate and diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional well-being support

Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.

Marston’s. Where people make pubs.