Supervisor

FB Edinburgh Ocean Terminal; City of Edinburgh; On-site; GBP 80,000 - 100,000; Full time

Job summary

A popular dining venue in Edinburgh is seeking an energetic Front of House Supervisor to lead a team and deliver exceptional guest experiences. In this role, you will manage restaurant operations, ensuring every guest leaves with a smile. We celebrate individuality and welcome leaders from all backgrounds. Join us and contribute to a vibrant atmosphere filled with delicious food and happy moments. This position offers career growth and various employee perks.

Benefits

50% off food and drink

Flexible working arrangements

Free meals on shift

Discounted gym memberships

Career growth opportunities

Qualifications

• Passionate about hospitality and creating memorable guest experiences.
• Strong leadership skills to manage a team effectively.

Responsibilities

• Open and close the restaurant securely.
• Lead the floor and support both teams during shifts.
• Deliver exceptional guest service to ensure satisfaction.
• Maintain a positive and energetic environment.

Skills

Leadership

Customer Service

Teamwork

Communication

Job description

Step Up and Lead the Floor – Become a Supervisor at Frankie & Benny’s!

At Frankie & Benny’s, we believe the best moments in life are shared—over pizza, burgers, laughter, and unforgettable memories. If you love great food and great vibes, and you’re ready to lead a team that delivers amazing guest experiences, we’d love to welcome you as a Front of House Supervisor!

Why Join Frankie & Benny’s?

We know that happy teams create the best experiences, so we offer:

• A Place for Everyone – We celebrate individuality and believe our differences make us stronger. Whoever you are, if you bring passion and leadership, there’s a seat at our table for you!
• Flexible Working – Contracts that fit your lifestyle.
• Awesome Discounts – 50% off food and drink across all Big Table Group brands, plus 25% off for friends & family.
• Wellbeing & Support – Our We Care program includes a 24/7 virtual GP, mental health support, second medical opinion service, and more.
• Career Growth – Fully funded apprenticeships and development opportunities (Hospitality Supervisor Level 3).
• Perks & Rewards – Free meals on shift, early access to wages, discounted gym memberships, and exclusive savings on theme parks, shopping, and more!
• Team Celebrations – Competitions, team parties, and chances to win e‑points to spend on your favourite retailers.

What You’ll Do as a Supervisor:

• Open and close the restaurant securely and confidently.
• Lead the floor – Work closely with the Management Team to run smooth, successful shifts.
• Be the go‑to person – Support both Front and Back of House teams and build strong relationships.
• Deliver standout service – Make sure every guest leaves with a smile.
• Thrive in the buzz – Bring energy and confidence to a fast‑paced, high‑energy environment.

Who We’re Looking For:

We don’t believe in “culture fit”—we believe in culture add. Whether you’re stepping into your first leadership role or bringing years of experience, if you’re passionate about hospitality, teamwork, and creating memorable moments, we want to hear from you.

At Frankie & Benny’s, everyone is welcome. We’re committed to creating a workplace where you can be yourself and thrive. Need adjustments during the hiring process? Just let us know—we’re happy to help.

❤️ Ready to bring your energy to the floor?

Apply now and start your leadership journey with Frankie & Benny’s!