Subway Senior Artist (Supervisor)

Sodexo; Stoke-on-Trent; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading service provider in Stoke-on-Trent is seeking a Senior Sandwich Artist (Supervisor) at Royal Stoke Hospital. You will manage daily operations, ensuring compliance with standards while providing excellent customer service. With experience in food preparation and strong interpersonal skills, you'll lead a team in a fast-paced environment. This role offers competitive pay of £14.03 per hour and a variety of benefits including mental health resources and flexible working.

Benefits

Mental health and wellbeing resources

Employee Assistance Programme

Free health & wellbeing app

Discounts on high street brands

Retirement savings plan

Full training provided

Qualifications

• Experience in fast-paced, customer-facing environments.
• Strong literacy and numeracy skills.
• Self-motivated with a positive attitude.

Responsibilities

• Oversee daily Subway produce production.
• Manage food storage, preparation, and stock levels.
• Lead the team during peak service periods.

Skills

Food preparation experience

Customer service skills

Interpersonal communication

Organizational abilities

Education

Level 3 Food Safety certification

Job description

Overview

At Sodexo, we understand that exceptional service in healthcare settings can significantly ease the stress of hospitalisation. As a Senior Sandwich Artist (Supervisor) at Royal Stoke Hospital, you'll oversee our retail operations, support your team, and provide outstanding service to patients, visitors, and staff. Your leadership will contribute to a comforting environment for all. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

Responsibilities

• Oversee daily Subway produce production, ensuring compliance with specifications.
• Manage food storage, preparation, and stock levels according to Subway and Sodexo standards.
• Lead and support the team during peak service periods to ensure smooth operations.
• Receive, check, and accurately store deliveries; maintain stock rotation to minimise waste.
• Ensure a safe working environment and uphold personal hygiene and uniform standards.
• Deliver exceptional customer service and promote the Subway and Sodexo brands consistently.
• Support inventory management, including weekly/monthly stock takes and ordering.
• Assist with staff performance management, training, appraisals, and promotional stock awareness.
• Previous experience in food preparation and customer service roles.
• Experience in fast-paced, customer-facing environments.
• Level 3 Food Safety certification preferred.
• Strong literacy and numeracy skills.
• Excellent interpersonal and communication skills with all levels.
• Good time management and organisational abilities.
• Ability to work effectively under pressure and meet hygiene standards.
• Self-motivated with a positive attitude to learning and team collaboration.

Qualifications

• Previous experience in food preparation and customer service roles.
• Experience in fast-paced, customer-facing environments.
• Level 3 Food Safety certification preferred.
• Strong literacy and numeracy skills.
• Excellent interpersonal and communication skills with all levels.

Location & Schedule

• 37.5 Hours / Any 5 Days out of 7 / Shift Times between 6am and 10pm
• Location is Royal Stoke Hospital
• £14.03 per hour
• Access to Blue Light Card / Sodexo Benefits

Benefits

• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice & personal support)
• Free health & wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided
• Opportunities to gain experience through learning and development
• Cycle to Work scheme & volunteering opportunities
• Flexible working and a dynamic team environment
• Competitive pay

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