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A leading educational institution in Stanmer is seeking a Student Finance Advisor to be the primary point of contact for students needing financial assistance. Responsibilities include assessing applications for bursaries, managing high volumes of inquiries, and maintaining accurate financial records. Candidates should possess strong customer service skills and attention to detail, with experience in student finance being advantageous. This role offers diverse staff benefits including professional development opportunities, flexible working arrangements, and a supportive work environment.
Student Finance Advisor Ref: BRTN8489
Salary: £25,582 - £25,683 per annum
Hours: 37 hours per week, 52 weeks per year
We have an exciting opportunity to join our team of Student Finance Advisors at our Central Brighton and East Brighton campuses.
We are looking for a dynamic individual to be part of the team who deliver an outstanding service for staff, students, and our external partners. We offer an interesting and rewarding experience within a varied, vibrant department and opportunities for you to develop your skills as part of a friendly and supportive team.
As a Student Financial Advisor, you will be the primary point of contact for students seeking financial assistance. Your main responsibilities include assessing student applications for the college bursaries - Learner Support Grant, ensuring eligibility criteria is met, allocating and advising students on the correct funding available to them to help cover their expenses throughout their course of study.
Manage and respond promptly and professionally to a high volume of students and stakeholders email inquiries regarding funding and their applications.
Maintain accurate and confidential records of student financial claims and transactions in line with GDPR and college policy.
We are looking for candidates with strong customer service skills, attention to detail, and the ability to manage a high volume of enquiries. Experience in student finance or a similar role is an advantage.
Our staff have a relentless focus on delivering outstanding teaching, learning and support, where you'll encounter a diverse student body, a positive atmosphere, ample support services, innovative teaching methods, community engagement and a celebration of individual differences. It's an environment that fosters personal growth and collaboration, to change lives through learning.
We actively encourage applications from those seeking part-time roles, job shares, or other flexible working arrangements. Whether you're balancing caring responsibilities, pursuing personal goals, or simply seeking a healthier rhythm between life and work, we are here to support you. Our roles are designed with adaptability in mind and at the heart of our people strategy is a commitment to an inclusive environment where different ways of working are not only accommodated but celebrated. If flexibility matters to you, you'll find a welcoming home here at CCG.
Working pattern will be discussed at interview.
Suitable candidates may be invited to interview prior to the closing date, and we reserve the right to close the vacancy early should sufficient applications be received.
We are an equal opportunities employer.
The Chichester College Group is committed to safeguarding and promoting the welfare of children. All posts are subject to an enhanced Disclosure and Barring Service check, which may include a check of the barred lists and any relevant overseas checks. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children. We vigorously pursue all references and safeguarding checks to ensure applicants are suitable to work with young people.
As users of the disability confident scheme we guarantee to interview all disabled applicants who meet the minimum criteria for the role.