Strategic Key Account Manager — Hybrid

Butler Rose Ltd; Ulverston; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A forward-thinking organization in the UK is looking for an experienced Key Account Manager to build long-term partnerships with high-profile clients. This role focuses on nurturing relationships and supporting customer satisfaction rather than just sales transactions. Key responsibilities include managing client accounts, collaborating with cross-functional teams, and ensuring effective communication. With a competitive salary and benefits, this position offers hybrid and flexible working options, as well as opportunities for training and career progression.

Benefits

Competitive salary

25 days holiday plus bank holidays

Company pension scheme

Hybrid and flexible working options

Ongoing training and development

Qualifications

• Experience in account management, client services, or customer success roles.
• Ability to manage multiple priorities with high attention to detail.
• Flexibility to travel with a UK Driving licence.

Responsibilities

• Take ownership of strategic client accounts as the main point of contact.
• Lead on client-focused projects ensuring effective communication.
• Collaborate with internal teams to align capabilities with client needs.
• Support onboarding of new clients and improve the customer journey.
• Regularly meet with clients to review performance and opportunities.

Skills

Excellent interpersonal skills

Strong relationship-building skills

Problem-solving ability

Collaborative team player

Proactive, solution-focused mindset

Job description

A forward-thinking organization in the UK is looking for an experienced Key Account Manager to build long-term partnerships with high-profile clients. This role focuses on nurturing relationships and supporting customer satisfaction rather than just sales transactions. Key responsibilities include managing client accounts, collaborating with cross-functional teams, and ensuring effective communication. With a competitive salary and benefits, this position offers hybrid and flexible working options, as well as opportunities for training and career progression.