Strategic IT Partnerships & Delivery Lead

Ampcus Inc; Richmond; Hybrid; GBP 64,000 - 92,000; Full time

Job summary

A global consulting firm is seeking an experienced IT Customer Relationship Manager in Richmond, VA. The role includes maintaining relationships with business partners, ensuring service delivery, and managing escalations. Ideal candidates will have strong communication skills, strategic thinking abilities, and significant experience in Information Technology. This position is hybrid, offering flexibility in working arrangements.

Qualifications

• 6+ years of related experience in Information Technology.
• 5+ years of experience working in Information Technology.
• 10 years of strong communication skills in writing, speaking, and presenting.

Responsibilities

• Meet and communicate with agency leadership regularly.
• Work closely with IT leadership for service delivery.
• Manage business partner expectations related to ITD engagements.

Skills

Strong communication skills

Conflict negotiation and resolution

Strategic thinking

Ability to build rapport

Education

Bachelor's degree or six years of related experience

Job description

A global consulting firm is seeking an experienced IT Customer Relationship Manager in Richmond, VA. The role includes maintaining relationships with business partners, ensuring service delivery, and managing escalations. Ideal candidates will have strong communication skills, strategic thinking abilities, and significant experience in Information Technology. This position is hybrid, offering flexibility in working arrangements.