Strategic HR Business Partner - UK Operations

Sitel; York and North Yorkshire; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading customer experience firm is seeking an HR Business Partner to support their UK Team. The role focuses on delivering HR support, ensuring compliance with employment legislation, and working closely with leadership to foster a performance-driven culture. Candidates should have prior HR experience or relevant education, alongside excellent communication and problem-solving skills. This is a fixed-term contract based in Newcastle.

Qualifications

• Prior experience in HR or relevant degree.
• Experience in supporting changes of business process.

Responsibilities

• Provide guidance on HR best practices to Operations.
• Act as primary contact for line managers on HR issues.
• Support site leadership team with HR-related advice.
• Develop a performance-driven culture.
• Ensure compliance with employment legislation.

Skills

Knowledge of current employment legislation

Communication skills

Interpersonal skills

Problem-solving

Conflict resolution

Change management understanding

Attention to detail

Teamwork

Computer literacy

Education

Degree in Human Resources or related field

Job description

A leading customer experience firm is seeking an HR Business Partner to support their UK Team. The role focuses on delivering HR support, ensuring compliance with employment legislation, and working closely with leadership to foster a performance-driven culture. Candidates should have prior HR experience or relevant education, alongside excellent communication and problem-solving skills. This is a fixed-term contract based in Newcastle.