Strategic AI Enablement & Customer Success Lead

ClickUp; United Kingdom; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading productivity platform provider in the UK is seeking a Senior Strategic Services Consultant to drive customer success through effective onboarding and AI enablement. This role requires strong relationship management and technical expertise to support clients in maximizing their use of the platform. Candidates should have a background in project management, AI knowledge, and a customer-first mindset. Join a bold team committed to reshaping productivity and delivering impactful results.

Benefits

Learning and growth opportunities

Innovative work environment

Be part of a bold, innovative team

Qualifications

• Deep understanding of ClickUp platform capabilities.
• Familiar with generative AI concepts.
• Exceptional at workflow analysis and process design.

Responsibilities

• Lead or support end-to-end onboarding and implementation of ClickUp.
• Proactively manage user adoption and account health.
• Drive adoption of ClickUp AI and build custom workflow Agents.

Skills

Technical Acumen

AI Expertise

Consultative Discovery

Project and Program Management

Data and Reporting

Customer Engagement

Account Ownership

Collaboration and Influence

Job description

A leading productivity platform provider in the UK is seeking a Senior Strategic Services Consultant to drive customer success through effective onboarding and AI enablement. This role requires strong relationship management and technical expertise to support clients in maximizing their use of the platform. Candidates should have a background in project management, AI knowledge, and a customer-first mindset. Join a bold team committed to reshaping productivity and delivering impactful results.