Store Supervisor - 24 Hours - Sweaty Betty

WOLVERINE; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global footwear brand located in London seeks a reliable and service-oriented individual to support the store management team. Responsibilities include assisting in daily operations, ensuring customer satisfaction, and achieving sales targets. The ideal candidate has a strong retail sales background, is customer-focused, and can adapt to a fast-paced environment. Competitive perks include a clothing allowance, bonuses, and generous holiday leave.

Benefits

Generous clothing allowance

Excellent training & development opportunities

Quarterly bonuses

60% off all Sweaty Betty merchandise

25 days holiday (pro-rated if working part-time)

Refer a Friend bonus scheme

Season Ticket Loan

Qualifications

• Demonstrated retail sales success.
• Experience in a customer-facing role, supervisory experience preferred.
• Flexible and adaptable; able to work in a fast-paced environment.

Responsibilities

• Support the store management team in all aspects of running the store.
• Create amazing experiences for customers.
• Achieve sales goals and performance metrics.

Skills

Retail sales success

Customer-facing experience

Flexibility and adaptability

Passion for brands

Education

High School diploma or equivalent

Job description

Overview

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Our mission is to empower, engage and inspire our consumers every step of the way.

We are looking for someone who is responsible, reliable, service oriented and likes to have fun while they work. You will support the team to work in alignment with our values and act as the go-to person in the absence of the Store Manager. You are a role model for the team and, cool, calm and collected under pressure, never afraid to step in. You will be a fountain of knowledge on product and standards, and you will assist with administrative and operational duties and general store security.

Key Responsibilities

• Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store at all times.
• Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.
• Create amazing experiences for customers through offering authentic customer service that leaves a lasting impression.
• Achieve sales goals and performance metrics by being an ambassador and supporting local marketing efforts.
• Perform other duties as required/assigned by the manager.
• Maintain compliance with company policies including health and safety regulations and inventory management.
• Take ownership of stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.

Knowledge, Skills, and Abilities Required

• Demonstrated retail sales success
• Experience in a customer-facing role. Supervisory experience is preferred but not essential
• Flexible and adaptable; able to work in a fast-paced environment
• Flexible schedule and availability to work mornings, evenings, weekends and holidays
• Passion for our brands and brand lifestyles

Working Conditions

• Retail environment

US Candidates Only

• Performing duties consistent with the Company's AAP/EEO goals and policies
• High School diploma or equivalent

The Extras

• Generous clothing allowance
• Excellent training & development opportunities
• Quarterly bonuses
• 60% off all Sweaty Betty merchandise
• 25 days holiday (pro-rated if working part-time)
• Refer a Friend bonus scheme
• Season Ticket Loan
• Access to Retail Trust - advice & support tool
• Dedicated budget to attend fitness classes (per store)
• Access to Sample sales
• Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation)
• Enhanced Family Leave policy

Our DEI Commitment

We are working to create a culture and team that represents our mission of empowerment. We celebrate diversity, embody inclusion and create an equitable business. We are committed to equal employment opportunities and ensuring ALL applicants are considered for jobs.

Our DEI mission is to embed diversity, equity and inclusion at the heart of our business, creating a culture of belonging that empowers everyone to be their best authentic self. We celebrate different perspectives and continually learn, develop and challenge ourselves and our partners.

We are on a journey and strive to improve. If we weren’t up for the hard work, we wouldn’t be Sweaty Betty. We are committed to working across our business with our DEI committee & DEI Collective to be champions, allies and inclusive, always.