Store Manager: Lead People, Drive KPIs & Delight Customers

Rituals; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail brand in Greater London is seeking an experienced Store Manager to enhance the customer experience and lead a motivated team. Your responsibilities will include defining objectives, driving performance, and creating a positive work environment. The ideal candidate will have previous retail or hospitality management experience, strong people management skills, and a passion for inspiring others. The role offers an opportunity to make a real impact on customer satisfaction and team success.

Qualifications

• Prior relevant Store Manager experience or equivalent within retail or hospitality.
• Ability to motivate and inspire a team towards customer satisfaction and sales.

Responsibilities

• Create an unforgettable customer experience and develop team potential.
• Define daily objectives to drive KPIs and ensure excellent store administration.
• Drive employee wellbeing and engagement through regular team interactions.

Skills

People management skills

Decision making

Problem-solving skills

Job description

A leading retail brand in Greater London is seeking an experienced Store Manager to enhance the customer experience and lead a motivated team. Your responsibilities will include defining objectives, driving performance, and creating a positive work environment. The ideal candidate will have previous retail or hospitality management experience, strong people management skills, and a passion for inspiring others. The role offers an opportunity to make a real impact on customer satisfaction and team success.