Store Manager — Lead Holiday Experience & Sales

TUI Group; Oxford; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading travel company is seeking a Store Manager for its Oxford location. In this role, you will inspire and coach your team to excel in customer service and drive sales. You will manage the team to ensure exceptional holiday experiences and maintain high engagement levels. Enjoy a starting salary of £15.34 per hour, with additional holiday benefits, development opportunities, and a supportive health and wellbeing program.

Benefits

Competitive salary

Commission and bonus schemes

Holiday benefits

Health and wellbeing programs

Career development investment

Qualifications

• Proficient in leading and coaching a team.
• Ability to analyze customer feedback for service improvement.
• Strong sales skills with a focus on achieving targets.

Responsibilities

• Lead by example and model company values.
• Develop team to resolve customer questions and complaints.
• Drive team performance to exceed sales and service goals.
• Utilize technology to enhance customer digital journey.
• Recruit and retain talented team members.

Skills

Leadership

Customer Service

Sales Management

Team Development

Job description

A leading travel company is seeking a Store Manager for its Oxford location. In this role, you will inspire and coach your team to excel in customer service and drive sales. You will manage the team to ensure exceptional holiday experiences and maintain high engagement levels. Enjoy a starting salary of £15.34 per hour, with additional holiday benefits, development opportunities, and a supportive health and wellbeing program.