Store Manager, Customer & Trading Lead

Sainsbury's Supermarkets Ltd; Twickenham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A major UK retailer is seeking a Customer and Trading Manager for their store in Twickenham. The role involves leading daily operations, managing team performance, and ensuring excellent customer service. Ideal candidates will have previous line management experience in fast-paced environments and a strong track record in delivering KPIs. The position offers competitive salary and benefits including employee discounts and a bonus scheme.

Benefits

10-15% employee discount

Annual bonus scheme

Free food and hot drinks

Generous holiday entitlement

Pension matching

Colleague network support

Qualifications

• Experience in fast-paced, operational environments.
• Track record in delivering KPIs and customer satisfaction.
• Ability to manage and coach a team effectively.

Responsibilities

• Manage the daily operations of the store effectively.
• People management, including performance reviews and scheduling.
• Ensure high standards of customer service and store performance.

Skills

Line management experience

Customer service excellence

Performance management

Operational leadership

KPI delivery

Employee relations management

Job description

A major UK retailer is seeking a Customer and Trading Manager for their store in Twickenham. The role involves leading daily operations, managing team performance, and ensuring excellent customer service. Ideal candidates will have previous line management experience in fast-paced environments and a strong track record in delivering KPIs. The position offers competitive salary and benefits including employee discounts and a bonus scheme.