Store manager

Everpool Recruitment; Houghton Regis; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading charity organization in Houghton Regis seeks a motivated Shop Manager to lead their retail team. The role involves managing daily operations, training volunteers, driving customer service, and achieving sales targets. Candidates should have retail management experience, excellent communication skills, and a passion for community service. This rewarding position offers substantial benefits, including holiday allowance, a generous pension, and opportunities for skill development.

Benefits

A rewarding role with real impact

Training and support from an experienced team

Staff discount and holiday allowance

25 days holiday + bank holiday allowance

Generous pension – 8% contribution

Discounts through Blue Light Card

Life assurance, Bupa health cashback plan

Free and discounted event tickets

Qualifications

• Retail management experience ideally in a charity or fashion environment.
• Excellent communication and organisational skills.
• A passion for our cause and the community.
• Ability to work flexibly, including some weekends.

Responsibilities

• Manage day-to-day shop operations.
• Lead, motivate, and train a team of volunteers.
• Drive donations and deliver excellent customer service.
• Monitor financial performance and meet sales targets.

Skills

Retail management experience

Excellent communication skills

Organisational skills

Flexible working

Job description

Leading Charity are seeking a Shop Manager who is the driving force behind the success of the store

Do you have a passion for retail and a heart for making a difference? We're looking for a motivated and commercially minded individual to lead the team in their busy store

Your Role

As Shop Manager, you will drive sales and customer experience. You'll lead a team of dedicated volunteers and staff to maximise sales, create a welcoming environment for customers and donors, and help raise vital funds to support this national charity.

Key Responsibilities

• Manage day-to-day shop operations
• Lead, motivate, and train a team of volunteers
• Drive donations and deliver excellent customer service
• Maintain high visual merchandising and housekeeping standards
• Monitor financial performance and meet sales targets
• Be accountable for sales and profit performance, as well as ensure that the team are aware of and engaged in the shop's financial performance.
• Foster a creative shop environment where team members seek to maximise income in new and innovative ways
• Manage the team to maximise income from Gift Aid on donated products
• Maintain an empowered, motivated, and engaged shop team by ensuring that they understand the value of their contribution to the charity.

What We're Looking For

• Retail management experience ideally in a charity or fashion environment
• Excellent communication and organisational skills
• A passion for our cause and the community
• Ability to work flexibly, including some weekends

Benefits

• A rewarding role with real impact
• Training and support from an experienced team
• Opportunities to develop retail and management skills
• Staff discount and holiday allowance
• 25 days holiday + bank holiday allowance
• A generous pension – we will contribute 8%
• Great discounts and rewards through Blue Light Card and Benefit Hub
• Life assurance, Bupa health cashback plan
• Tickets for Good – Free and discounted tickets for events

Apply now and be part of something truly meaningful.