Store Lead: Brand Experience & Sales Coach

URBN; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading lifestyle brand in London is seeking a Key Holder to oversee store operations and create an engaging environment for customers and employees. This pivotal role requires strong leadership, exceptional communication skills, and the ability to thrive in a fast-paced setting. The ideal candidate will possess a contagious energy and a passion for customer service. This role offers various employee perks including discounts and development opportunities.

Benefits

Competitive salary

'Life Leave' for personal events

Employee Assistance program

Discount off gym memberships

Private Medical Insurance

Up to 40% employee discount

Season ticket loan

Cycle to work scheme

Structured support and development

Qualifications

• Energy and positivity that engages the team and customers.
• Embraces individuality and diversity.
• Acts as a brand representative.

Responsibilities

• Collaborates with the management in supervision of operations.
• Empowers the team through personalized service.
• Facilitates daily store operations and customer experience.

Skills

Clear verbal communication skills

Ability to thrive in a fast-paced environment

Relationship building

Job description

A leading lifestyle brand in London is seeking a Key Holder to oversee store operations and create an engaging environment for customers and employees. This pivotal role requires strong leadership, exceptional communication skills, and the ability to thrive in a fast-paced setting. The ideal candidate will possess a contagious energy and a passion for customer service. This role offers various employee perks including discounts and development opportunities.