Store Floor Leader: Inspire Teams & Elevate KPIs

Lidl Limited; Metropolitan Borough of Solihull; On-site; GBP 36,000 - 45,000; Full time

Job summary

A leading supermarket chain in the United Kingdom is looking for a proactive individual for a management role. You will lead the store team, ensuring excellent customer service and effective store operations. Key responsibilities include managing team dynamics, monitoring KPIs, and ensuring compliance with health and safety standards. Ideal candidates will have leadership experience in a fast-paced environment, strong communication skills, and a commitment to customer satisfaction. This role offers competitive pay and a range of benefits.

Benefits

30-35 days holiday (pro rata)

10% in-store discount

Pension scheme

Ongoing training

Enhanced family leave

Qualifications

• Experience leading and developing a team in a challenging, fast-paced environment.
• Excellent communication skills to assist colleagues and customers.
• Strong time management, delegation, and problem-solving abilities.
• Confidence to support your team through every shift.
• Pride in delivering unmatched customer service.
• Ability to monitor and improve KPIs.

Responsibilities

• Set an exemplary standard for the store team and customers.
• Manage the store independently in the Store Manager's absence.
• Motivate and support your team in line with Company Values.
• Check and manage deliveries, till area, and monitor KPIs.
• Provide excellent customer service and address queries.
• Comply with Health and Safety laws and guidelines.

Skills

Team leadership and development

Excellent communication

Time management

Problem-solving

Customer service

KPI monitoring and management

Job description

A leading supermarket chain in the United Kingdom is looking for a proactive individual for a management role. You will lead the store team, ensuring excellent customer service and effective store operations. Key responsibilities include managing team dynamics, monitoring KPIs, and ensuring compliance with health and safety standards. Ideal candidates will have leadership experience in a fast-paced environment, strong communication skills, and a commitment to customer satisfaction. This role offers competitive pay and a range of benefits.