Starbucks Team Leader - Coventry

Village Hotels; Coventry; On-site; GBP 40,000 - 60,000; Part time

Job summary

A modern hospitality company in Coventry is looking for a Starbucks Team Leader to lead shifts and manage a team of baristas. The role emphasizes high-quality customer service and team coaching in an active, engaging environment. Ideal candidates will have supervisory experience and operational knowledge in retail or hospitality. The position also offers benefits including health memberships, discounts, and opportunities for personal development.

Benefits

Complimentary Health and Wellness Membership

Discount on overnight stays

50% discount on Food and Drink

30% discount in Starbucks stores

Well-being and Healthcare benefits

Flexible working hours

Qualifications

• Previous coaching or supervisory experience in a customer-facing role.
• Experience leading operational activities in a retail or hospitality environment preferred.

Responsibilities

• Lead the shift and work with a team of baristas to deliver high quality service.
• Coach and develop team members in a positive learning environment.
• Manage operational activities in collaboration with the store management team.
• Act as an ambassador for partner networks and ensure partners feel they belong.
• Handle in-the-moment problem solving; adapt to the changing needs of the day.

Skills

Coaching experience

Customer service skills

Operational management

Job description

Overview

Employer
Village Hotels

Location
Coventry, West Midlands

Salary
Discussed at venue

Closing date
27 Oct 2025

Sector
Bar & Pub jobs, Host, Restaurant, Catering & Hospitality jobs, Team Leader, Retail jobs, Retail Supervisor

Job Type
Part Time

Job Details

Starbucks Team Leader - Coventry

We're looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. At Starbucks, we're not just about brewing great coffee, we're about brewing great leaders too.

Immerse yourself in a community of connection, opportunity, and creativity, all stirred up with the aroma of our world-class coffee. We've got an exciting opportunity for you to join us as a store supervisor. Find your place as a leader at Starbucks and help us build the brand's future. Here your voice is brewed into everything we do. Here you'll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment.

We're looking for candidates with previous coaching or supervisory experience in a customer facing role. You'll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment to your partners on shift. You'll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial, as you'll be responsible, alongside the store management team, to achieve results through making an impact and achieving goals and creating our best moments through operational excellence. You'll be an ambassador for our partner networks, making sure our partners know, here they belong. The best part about this role is that no two days are ever the same!

Does this sound like you?

Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Responsibilities

• Lead the shift and work with a team of baristas to deliver the Starbucks Experience with high quality service, beverages and products.
• Coach and develop team members in a positive learning environment; place the customer at the core of daily activity.
• Manage operational activities in a retail/hospitality setting in collaboration with the store management team to achieve results and drive operational excellence.
• Act as an ambassador for partner networks and ensure partners feel they belong.
• Handle in-the-moment problem solving; adapt to the changing needs of the day.

Requirements

• Previous coaching or supervisory experience in a customer-facing role.
• Experience leading operational activities in a retail or hospitality environment preferred.

Benefits

• Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth 1,500 a year.
• Discount on all overnight stays at Village Hotels (from 35 with a friend) and breakfast.
• Friends and Family discounted stays from 49 including breakfast.
• 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
• 30% discount on and off shift in Village Hotel Starbucks stores.
• Excellent training and development including our Rising Stars and Talent Academy programmes.
• Mobile Gaming training platform opportunities across hotel areas.
• Discounts and cashback offers on many High Street Brands and Supermarkets.
• Well-being and Healthcare benefits and monthly well-being programmes for all employees.
• Mental health support including up to 2 mental health days annually.
• Financial wellbeing support and salary drawdown via Wagestream.
• Access to Employee Assistance Programme for support and counselling.
• Flexible working hours and a supportive, inclusive work environment with regular team events.
• Reward and Recognition schemes, anniversary rewards, electric car salary sacrifice scheme, and birthday off guaranteed.
• Discounted Health Cash plan and Sick pay Insurance.
• Big People Days to celebrate employees and communities; enhanced maternity/paternity benefits and pay; Company Pension; Life Insurance.
• T&C's apply based on your contract.

We are passionate about delivering exceptional hospitality. We are obsessed with making our guests welcome and look for opportunities to exceed expectations with a product that delivers everything under one roof.

Join the team that Work, Grow & Play the Village Way!

Company

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