Stage Door Receptionist

Swansea Building Society Arena / Arena Swansea Building Society; Swansea; On-site; GBP 10,000 - 40,000; Part time

Job summary

A multi-purpose arena in Swansea is hiring a Stage Door Receptionist to be the first point of contact for visitors and contractors. This casual position requires adaptability and a proactive attitude, with flexible shifts across mornings, evenings, and weekends. Responsibilities include managing venue access, operating security protocols, and coordinating internal communications. The arena is committed to inclusivity and offers support for candidates with disabilities.

Qualifications

• Must be adaptable, proactive, and confident in handling varied tasks.

Responsibilities

• Provide a professional and welcoming presence at Stage Door.
• Manage venue access and security protocols.
• Operate the fire panel and oversee building procedures.
• Prepare and maintain in-house dressing rooms.
• Coordinate internal communications between departments.

Skills

Interpersonal skills

Security protocol management

Adaptability

Job description

Stage Door Receptionist

ATG Entertainment is proud to stand at the forefront of the live entertainment industry. Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams that cover every discipline across the live entertainment industry that underpins our continuing strategic growth and success. Sitting in the heart of the Copr Bay development, Swansea Arena is a landmark 3,500 capacity multi-purpose indoor arena which opened its doors in March 2022. Hosting some of the most recognised names in live music, comedy and theatre, the fully-modular arena also hosts e-sports, conferences and events. The Stage Door Receptionist is a vital part of our Back of House team, acting as the first point of contact for all visitors, contractors, and touring companies. This is a casual position with flexible shifts available across mornings, afternoons, evenings, and overnights depending on the event and maintenance schedule. The role involves close collaboration with all departments and reports to the senior Stage Door staff.

Responsibilities

• Providing a professional and welcoming presence at Stage Door
• Managing venue access and security protocols
• Operating the fire panel and overseeing building open/close procedures
• Preparing and maintaining the venue's eight in-house dressing rooms
• Coordinating internal communications between departments

This is a dynamic and fast-paced role that would suit someone who is adaptable, proactive, and confident in handling a variety of tasks.

Interested? Please click on the link to view our full Job Description! We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible. If you'd like to discuss accessibility prior to applying, please review our job description where you will see a contact e mail address to request a confidential discussion. We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture.

Casual Variable - mornings, evenings and weekends essential with some overnight shifts.