Spa Waiter

Dorchester Collection; Borough of Runnymede; On-site; GBP 10,000 - 40,000; Full time

Job summary

A luxury hospitality group in the UK is seeking a Spa Waiter at Coworth Park to deliver an exceptional 5-star experience to guests. The ideal candidate will possess excellent communication skills and a strong customer service ethic. The role includes supporting supervisors, greeting guests, and fulfilling special requests all while embracing company values of Passion, Personality, Respect, Working Together, and Creativity. Competitive salary and a robust benefits package are included.

Benefits

Competitive salary

Employee bonus scheme

Discounted stays across the hotels

Training and development opportunities

Access to well-being advice

Qualifications

• Great communication skills with a strong customer service ethic.
• Ability to bring values of Passion, Personality, Respect, Working Together, and Creativity to life.

Responsibilities

• Deliver the ultimate 5-star experience ensuring all guest needs are fulfilled.
• Support supervisors in running a station and greet guests.

Job description

Position Overview

Join us as a Spa Waiter at Coworth Park, recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2025. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.

We care about your career and are known for having the absolute best people in the industry. When you join us as a Waiter you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you’ll get

As a Spa Waiter at Coworth Park, here are just some of the great benefits you will receive :

• Competitive salary of £29,536.80 plus estate service charge
• Fantastic Employee bonus scheme and Excellent Service charge
• Complimentary & discounted stays including breakfast across the Dorchester Collection Hotels
• 50% F&B discount at selected bars and restaurants within the Dorchester Collection
• Vibrant Social events that bring employees together including a Winter ball
• Amazing benefits such as discounts in various high street and online shops, enhanced family leave entitlements and competitive Private Pension Scheme
• Apprenticeship, training and development opportunities
• Up to £1000 bonus when you recommend a friend
• Access to immediate well being advice, because We Care about our employees

What you’ll do

You'll love what you do and take pride in delighting our guests :

• You will be responsible for delivering the ultimate 5-star experience ensuring that all guest needs are fulfilled during their day.
• This will include supporting supervisors in running a station, greeting guests and menu knowledge all to ensure our guests receives nothing but the best experience.
• You'll also show flexibility and creativity in dealing with our guests' special requests and in dealing with challenges that may arise during the day.

The items shared are the essence of a day in the life of a Waiter, but we'll make sure you are provided with specifics on how we care for our hotel.

What you’ll bring

• Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Waiter you’ll have the opportunity to bring these to life and continue to create our legacy.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.

English is the primary language used in our hotel. You can comfortably communicate in this language.